Optical Solutions Supervisor

1 month ago

Ottawa, Ontario, Canada EssilorLuxottica Group Full time
Job Title: Supervisor, Shipping, Edging and Mounting

About Us:

Riverside Opticalab Ltd is a world-leading manufacturer and supplier of optical solutions. Our mission is to improve sight and empower our customers with the best optical solutions powered by our expertise and efficiency, driven by simplicity and flexibility.

Job Summary:

We are seeking a highly skilled and experienced Supervisor to join our Edging and Mounting Department. As a Supervisor, you will be responsible for the supervision and management of production operations, ensuring the quality and speed of lens manufacturing. You will also be responsible for managing a team of over 25 employees, applying and ensuring that EssilorLuxottica and Riverside Opticalab Group's policies, principles, values, and health and safety rules are respected.

Key Responsibilities:
  • Day-to-Day Operational Management:
    • Control the workflow, analyze the nature of returns or rework, and make the necessary corrections to maintain quality and speed of lens manufacturing.
    • Follow production schedules and the daily organization of the department in collaboration with all other departments.
    • Propose technical or organizational solutions to production problems.
    • Write and analyze KPI production reports.
  • Human Resource Management:
    • Ensure a climate conducive to achieving objectives and the proper functioning of the group in accordance with human resources management policies, health and safety rules, and Essilor's principles and values.
    • Master the company's human resources management policies.
    • Evaluate and conduct performance reviews of personnel.
    • Proceed and participate in the recruitment process and employee training.
  • Administration:
    • Administer payroll by confirming hours worked and ensure vacation planning for the group.
    • Follow up on personnel movements (illness, incident reports, etc.) with Human Resources and keep the immediate supervisor informed.
Requirements:
  • Experience in edging and mounting is an asset.
  • A minimum of 5 years of experience in personnel management.
  • Ability to manage priorities and multiple tasks in a changing and fast-paced environment.
  • In-depth knowledge of optics (optical language, edging and mounting, types of lenses, products, reading prescriptions).
  • Positive leadership, excellent communication, autonomy, and strong sense of initiative.
  • Strong analytical skills and technical and organizational problem-solving skills.
  • Rigorous, honest, results-oriented, and customer-centric (internal and external).
  • Possess a strong ability to adapt to dynamic changes and evolving circumstances.
  • Computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.).
  • Knowledge of production management methodologies, techniques, and tools.
  • Ability to communicate effectively in English (verbal and written).
  • Bilingualism preferred.

What We Offer:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica is an Equal Opportunity Employer:

We are committed to creating an exceptional workplace that values highly skilled talent in a stimulating environment. We are an equal opportunity employer and welcome applications from diverse candidates. Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

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