Dental Technical Director

3 months ago

Mississauga, Canada RIDGE DENTAL LABORATORY CO., LTD. Full time

We are a full-service dental lab with experienced technicians. Since 2009, we have provided quality dental lab services and innovation in Canada for crowns and bridges, ceramics, orthodontics, implants, dentures, and combination cases possessing outstanding aesthetics as well as functionalities. We strive to become a leader in the industry and to assist doctors and patients for the best satisfaction. We are looking for determined, high-energy, well-organized managers/leaders to join our team in Missisauga, ON

Our Company has the following to offer:

- Excellent compensation plan with benefits including medical, vacation and holidays
- Flexible working hours
- Career advancement opportunities
- Investments in the latest technology
- Exclusively focused on cosmetic, implant and digital design for fixed prosthodontics

Primary Responsibilities & Skills:

- Manage day-to-day operations in a fast-paced dental laboratory environment
- Ensure quality control standards are proficient and well-maintained
- Ensure individualized customer service, communication, and directly interact with customers in resolving issues as necessary including a system to monitor customer maintenance and plan for meeting industry standards for customer retention
- Measure and regularly communicate the operational performance (cost, quality, time, customer issues) through effective metrics and related capabilities (i.e., processes, systems, data)
- Train, engage, empower, develop, and mentor laboratory staff
- Develops, implements, and monitors employee evaluation system for performance, and goal setting, and provides regular feedback to the staff members
- Establish performance goals in collaboration with the executive team to manage budget/P&L
- Establish, deploy, and continuously improve a standard, consistent way of managing the laboratory to facilitate continued company growth
- Assist with sales and marketing strategy to attain budgeted sales revenue goals
- Collaborate and interact with other departments such as HR, Accounting, and IT to establish and refine efficient and effective processes while ensuring the company’s operational priorities are aligned with the company strategy
- Assist in the development of and ensure accountability for production department materials and labour budgets
- All other duties as assigned or as otherwise required

Qualifications:

- 3+ years dental experience
- Leadership & Team Management Skills with ability to manage day-to-day production
- Knowledge and experience of all dental lab products, materials, terminology, and techniques
- Exceptional knowledge and proficiency in quality control and time management
- Strong communication skills
- Registered Dental Technician Certification preferred

**Salary**: $60,000.00-$102,540.53 per year

**Benefits**:

- Company events
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- dental technician: 3 years (preferred)

Work Location: In person

职位类型：全职

薪资： $25.00至$30.00（每小时 ）

预计小时数：每周 40

通勤能力:

- Mississauga, ON L5L 5S7 (必填)

Ability to Relocate:

- Mississauga, ON L5L 5S7: Relocate before starting work (必填)

Work Location: 现场办公

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