See more Collapse

Bilingual Computer Help Desk Customer Service

1 month ago

Montréal, Canada bg i.t solutions inc. Full time

Computer Help Desk Customer Service Representative

BG I.T SOLUTIONS INC.
- **Job Type**: Full Time
- **Company URL**: bgsolutions.ca
- **Number of Positions**: 1

**Description**:
******

**bg i.t. solutions inc.** is committed to providing professional advice and services to our clients in a language they understand. Working from our office in Ottawa and servicing clients nationwide, we have taken the technical know-how gained in the corporate environment and tailored it to bring the best computer solutions and IT support services available.

******

JOB TITLE: Bilingual Computer Help Desk Customer Service Representative

LOCATION: Montreal, QC. Full Time Position SALARY: To be negotiated

WORK SCHEDULE: 37.5 Hours Per Week

DATE REQUIRED: ASAP

**BILINGUAL : YES (Fluent in both French & English)**

**PURPOSE AND SCOPE ACCOUNTABILITIES**

**ESSENTIAL SKILLS AND QUALIFICATIONS**
- Must be fluent in French and English
- Have the ability to pick up new information quickly
- Have excellent customer service skills.
- Have a positive attitude, patience and understanding, dedication and commitment
- Basic knowledge of Windows 7 & 10 and Office suite such as Outlook and Word
- Basic knowledge of Android phones
- A sense of humor and fun attitude

**ADDITIONAL ASSETS**
- Technical Certifications such as your MCSE, A+
- Experience troubleshooting technology
- Computer networking skills

**REQUIRED QUALIFICATIONS AND EXPERIENCE**

Educational Level Required:

- Minimum Completion of High School

The masculine and feminine used in this job offer refer equally to employees of both sexes and in no way represent a particular distinction based on gender. bg i.t solutions inc. is an equal opportunity employer.
---------------------------------------------------------------------------------------

**Salary**: $22.00-$25.00 per hour

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$25.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (preferred)

Work Location: Hybrid remote in Montréal, QC

We have other current jobs related to this field that you can find below

  • Bilingual Computer Help Desk Customer Service

    2 weeks ago

    Montréal, Canada bg i.t solutions inc. Full time

    Computer Help Desk Customer Service Representative BG I.T SOLUTIONS INC. - **Job Type**: Full Time - **Company URL**: bgsolutions.ca - **Number of Positions**: 1 **Description**: ****** **bg i.t. solutions inc.** is committed to providing professional advice and services to our clients in a language they understand. Working from our office in Ottawa and...

  • Bilingual Help Desk Support

    4 weeks ago

    Montréal, Canada Environment and Climate Change Canada Full time

    Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

  • Bilingual Help Desk Support

    2 weeks ago

    Montréal, Canada Environment and Climate Change Canada Full time

    Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

  • Service Desk

    4 weeks ago

    Montréal, Canada Atlantis IT group Full time

    Service desk - Bilingual Montreal, QC - Ful Time **Required Skills**: Should be efficient in understanding business requirements and negotiate with business if they are doable. Key Skills: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent...

  • Bilingual Service Desk Analyst

    1 week ago

    Montréal, Canada Black & McDonald Limited Full time

    **ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to...

  • Bilingual Help Desk Analyst

    3 weeks ago

    Montréal, Canada Softchoice Full time

    We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we...

  • Bilingual Service Desk Support Technician

    4 weeks ago

    Montréal, Canada Asset Inventories Inc. Full time

    **Asset Inventories** is hiring for a **Service Desk Support Technician**, whose primary responsibility is to respond to incoming requests via phone, live chat, or walk-in. Who can quickly diagnose and resolve end-user problems. **Responsibilities**: - Provides technical support to end-user in America region via phone, live chat, or in-person. - Provides...

  • Bilingual Service Desk Support Technician

    4 weeks ago

    Montréal, Canada Asset Inventories Inc. Full time

    **Asset Inventories** is hiring for a **Service Desk Support Technician**, whose primary responsibility is to respond to incoming requests via phone, live chat, or walk-in. Who can quickly diagnose and resolve end-user problems. **Responsibilities**: - Provides technical support to end-user in America region via phone, live chat, or in-person. - Provides...

  • Bilingual Service Desk

    4 weeks ago

    Montréal, Canada Compugen Inc Full time

    **Job Title** - Bilingual Service Desk **Vacancy No** - VN6588 **Work Location** - Montreal, QC **Base Pay Range** - To be discussed during the recruitment process **Job Details** **Position: Bilingual Service Desk** **Location**: **Montréal, QC** **Position: Bilingual Service Desk** *** **Emplacement : Montréal, QC** **À propos de...

  • Client Care Relations Help Desk

    4 weeks ago

    Montréal, Canada The Source (Bell) Electronics Inc. Full time

    **Req Id**:407146 At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them. Every day our Associates across the country help...

  • Customer Help Desk Support

    3 weeks ago

    Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Help Desk Analyst

    2 weeks ago

    Montréal, Canada DLA Piper (Canada) LLP Full time

    DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help companies with their legal needs around the world. Our mission is to be the leading global business law firm. DLA Piper (Canada) LLP is one of Canada’s leading law firms with a team...

  • Service Desk Agent- Bilingual @ Montreal

    4 weeks ago

    Montréal, Canada Atlantis IT group Full time

    **Service Desk Agent - Bilingual** **Montreal, Canada** **Experience-** 4-10 Years **Duration**: - Long Term **Must-Have** **Knowledge on End User Computing Devices (Laptop / Desktop / VDI)** **Ability to provide technical support over the phone** Hands on Experience on resolving customer issues related to the infrastructure **Assist with support of...

  • Service Desk- Bilingual

    4 days ago

    Montréal, Canada Emonics Full time

    GlobalService desk - Bilingual - Should be efficient in understanding business requirements and negotiate with business if they are doable. - Should be efficient in traversing through IVR flows. - Should be efficient in data flow from IVR to Contact Centre apps. Pay: $50,000.00-$60,000.00 per year Schedule: - 8 hour shift - Day shift Ability to...

  • IT Help Desk Specialist

    3 weeks ago

    Montréal, Canada Novatek International Full time

    **Location**: Montreal, Quebec **Position**: Full Time **Start Date**: Immediate Being part of Novatek’s team involves more than just knowing a lot about computers. The job requires problem solving, patience, strong communication and research skills, and the ability to think on your feet. **Description**: **Primary Responsibilities**: - Provide IT...

  • Manager, IT Help Desk

    4 weeks ago

    Montréal, Canada Lightspeed Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We’re looking for a Global IT Service Desk Manage to join our IT team in North America. As the Global IT Service Desk Manager, you will be responsible for leading and managing our global IT service desk...

  • Manager, IT Help Desk

    4 weeks ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Global IT Service Desk Manage to join our IT team in North America. As the Global IT Service Desk Manager, you will be responsible for leading and managing our global IT service desk...

  • Service/Help Desk Support

    4 weeks ago

    Montréal, QC, Canada Lynx Systems Inc. Full time

    At Lynx we are a leading provider of innovative solutions for the real estate industry, specializing in property management technology and software. Our team is committed to delivering exceptional services that enhance the efficiency and effectiveness of property management operations.The RoleWe are seeking a highly qualified Yardi Support to join our Yardi...

  • Service Desk Support

    4 weeks ago

    Montréal, Canada Atlantis IT group Full time

    **Role **:Service Desk Support - ( Bilingual - French )** **Location : Toronto, ON** **Duration : Full Time** Should be efficient in understanding business requirements and negotiate with business if they are doable. Key Skills: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk...

  • Customer Service Representative

    3 weeks ago

    Montréal, Canada Omega Holdings Full time

    **Duties/Responsibilities**: - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with the purchasing department to ensure meeting customer requirements are met. - Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned...