Building Manager

2 months ago

Edmonton, Canada Strategic Group Full time

Strategic Group owns and develops office, retail, and residential properties across Canada. Beyond real estate, we own business in construction, building services, oilfield services, hospitality, pet care, agriculture, technology, and corporate finance.
We are growing Seize the opportunity to join our growing company as part of our Property Management team
About Us
Strategic Group stands as a fully integrated real estate company, owning, managing, leasing, developing, re-developing, and re-purposing our portfolio independently. Our innovative and unconventional approach, while still delivering on real estate fundamentals, is encapsulated in our mantra: “Creating value others can’t by seeing what others don’t.”
While real estate is our primary focus, our business interests extend to construction, building services, oilfield services, telecom, pet care, agriculture, technology, and corporate finance.
**At Strategic Group, we are committed to our values**:

- People: We foster an environment of learning, growth, and fun.
- Community: We are dedicated to making an impact, leaving a legacy, and instilling pride.
- Business: We prioritize growth, sustainability, and longevity.

The Building Manager is responsible for overseeing the upkeep, maintenance, and operations of a multi-residential property. This includes ensuring the building is well-maintained, coordinating tenant services, and complying with relevant regulations. The Building Manager supervises building staff and works closely with contractors to ensure smooth daily operations.
**Key Responsibilities**:
Building Maintenance
- Conduct regular inspections of mechanical rooms, common areas, and outdoor spaces to ensure safety and cleanliness.
- Collaborate with the Building Operator and contractors for necessary repairs, minimizing tenant disruptions.
- Oversee unit turnovers by ensuring suites are cleaned, repainted, and repaired prior to new tenant occupancy.
- Maintain detailed knowledge of property layout, availability, and amenities.
- Perform weekly inspections of vacant units to verify they are in "Rent Ready" condition.
- Monitor the Maintenance Technicians' use of the Yardi Mobile Maintenance system.
- Enter work orders in Yardi for tasks requiring attention from the maintenance team.
- Coordinate elevator reservations for tenant move-ins and move-outs.
- Ensure preventative maintenance is scheduled and carried out by internal staff and external contractors.
- Provide access and assistance to the maintenance team and contractors as necessary.
- Actively monitor maintenance deficiencies in both suites and common areas, generating work orders when required.
- Ensure compliance with fire safety protocols and other emergency procedures.

Tenant Services
- Conduct annual inspections of tenant units to ensure they adhere to lease agreements, including move-in and move-out inspections.
- Address tenant issues such as noise complaints or policy violations, enforcing building policies where needed.
- Maintain excellent tenant relations through regular interactions, addressing concerns promptly to encourage long-term residency.
- Respond to tenant inquiries, maintenance requests, and complaints within 48 hours.
- Serve as the main point of contact for tenant concerns, coordinating with the Property Manager for swift resolutions.
- Maintain high levels of tenant satisfaction through timely service.

Security & Emergency Management
- Oversee security systems, including cameras, access control, and alarms. Ensure secure building access and monitor visitor entry.
- Develop and implement emergency response plans, including fire drills and evacuation procedures.
- Coordinate with emergency services in case of critical incidents like fire or gas leaks.
- Document and report all security incidents, emergencies, and disputes to the Property Manager.

Vendor Management
- Supervise external contractors and vendors to ensure their work aligns with building standards, conducting quality checks upon completion.
- Assist the Property Manager in soliciting bids for large-scale projects and maintenance contracts.
- Review vendor service agreements to ensure cost-effectiveness and value.

Accounts Receivable
- Manage rent collection for residential and retail units, aiming for mínimal arrears.
- Promote and assist tenants with setting up Pre-Authorized Debit (PAD) for rent payments.
- Monitor weekly aged receivables for delinquent accounts and follow up on late payments.
- Serve legal notices and documentation related to rent non-payment, adhering to Residential Tenancies Act guidelines.
- Assist in filing legal claims for non-payment through the Residential Tenancies Dispute Resolution Service or other legal avenues.
- Ensure outstanding debts are sent to collections for recovery.

Our Culture & Benefits
At Strategic Group, we want you to have a career you are genuinely excited about. If you meet the qualifications and are interested in joining a dynamic, fast-p

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