Service Advisor

4 weeks ago

Truro, Canada Mackay's Truck & Trailer Center Ltd. Full time

**Service Advisor**

Mackay's Truck & Trailer Center Ltd. - Truro, NS B2N 1B1

**Job description**

Position: Service Advisor MacKay’s Truck and Trailer Center Limited, Truro Location

MacKay’s Truck & Trailer Center is a well-established family-owned business with over 40 years experience operating a full-line Volvo, Mack, and Hino Truck dealership, with locations in Truro and Dartmouth, Nova Scotia.

We currently have a job opening for a permanent full-time Service Advisor working Monday to Friday with a Saturday rotation. Truro Truck Center operates an 18 bay fast paced repair shop, and the Service Advisor must be able to multi-task and work under moderate pressure. The advisor must be able to work well both independently and with the team to ensure smooth communication between the front counter, the service shop, the parts department, and the warranty department.

Duties will include, but are not limited to: - Greeting customers in a prompt and courteous manner - Answering incoming calls for service - Communicating with the customers regarding the status of their vehicles - Sending and presenting quotes and estimates to customers to get approval for the required work - Scheduling appointments - Advising customers on recommended OEM maintenance work and other preventative maintenance items that may be recommended - Providing follow up and revised quotes and estimates - Performing the Dealer Service Advisor training to obtain a Master Service Advisor certificate - Complying and maintaining all Dealer requirements - Any other duties as assigned

Required Skills - Strong customer service skills - Highly motivated and self-directed - Excellent communication, presentation, and organizational skills - Ability to build relationships and prospect new accounts Required Experience - Industry experience and/or a comprehensive knowledge of heavy truck and trailer industry is considered and asset - Previous Service Advisor/ Dispatch experience is considered an asset. - Knowledge of CDK/ ADP and ARI is also considered an asset. The position offers a competitive compensation package that includes medical/dental benefits and a matching RPP plan.

Only successful applicants will be contacted. No phone calls please.

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday with a rotational Saturday shift.

Work Location: Truro, NS

**Job Types**: Full-time, Permanent

**Salary**: $34,909.64-$55,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Truro, NS B2N 1B1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

  • Service Advisor

    2 weeks ago

    Truro, Canada Hollis Ford Full time

    Would you like to be recognized as a professional service advisor representing the country’s leading automotive manufacturer? If so, we would like to talk to you. Our service team earn an excellent income and enjoy the benefits of working with a successful and progressive dealership. If you are currently a professional in automotive service, we’d like...

  • Automotive Service Advisor

    7 hours ago

    Truro, Canada Zacks Auto Sales Full time

    Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance. The **Service** **Advisor** will also advise customers on other available services, book appointments, and...

  • Automotive Service Advisor

    1 month ago

    Truro, Canada Pye Automotive Full time

    We are looking an experienced **Service Advisor** to join our dealership team. Role Responsibilities: - Welcome customers warmly and establish trust as the friendly face of our service department. - Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them - Foster transparent and proactive...

  • Blaikie's Service Advisor

    1 month ago

    Truro, Canada Blaikies Dodge Chrysler Full time

    **Service Advisor Needed at MotorHub Automotive Group**: MotorHub Automotive Group is looking for a great relationship builder, with solid customer service experience, that is also up for the challenge of finding a new level of automotive service experience for our customers! MotorHub Automotive Group is a group of automotive dealerships in Nova Scotia...

  • Automotive Service Advisor

    1 month ago

    Truro, Canada Pye Automotive Full time

    We are looking an experienced **Service Advisor** to join our dealership team. Role Responsibilities: - Welcome customers warmly and establish trust as the friendly face of our service department. - Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them - Foster transparent and proactive...

  • Automotive Service Advisor

    6 hours ago

    Truro, Canada Pye Chevrolet Buick GMC Limited Full time

    Are you eager to embark on a career with purpose and values that truly matter? Pye Chevrolet Buick GMC Limited is excited to offer an opportunity for an entry-level Automotive Service Advisor to join our team. As a highly regarded dealership, we take pride in upholding our core values of Safety, Integrity, Growth, Hospitality, and...

  • Service Advisor

    5 days ago

    Truro, Canada Nova Truck Centres Full time

    **Nova Truck Centres**, a division of Nova Enterprises Limited, is a Freightliner and Western Star dealership with five locations across Nova Scotia. Recognized as an Employer of Choice by the Trucking Human Resource Sector Council Atlantic, we are a dynamic company with exciting opportunities in a fast paced business. **Position Profile**: The Service...

  • Member Relationship Advisor

    1 month ago

    Truro, Canada Community Credit Union of Cumberland Colchester Ltd. Full time

    **Employment Opportunity: Member Relationship Advisor, Community Credit Union of Cumberland Colchester Ltd., Truro Branch** Community Credit Union of Cumberland Colchester Ltd. is seeking a **Member Relationship Advisor **to join our team! This position is located in our Truro Branch and is well suited for an individual with exceptional customer service...

  • Client Advisor

    1 month ago

    Truro, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Casual Member Relationship Advisor

    4 weeks ago

    Truro, Canada Community Credit Union of Cumberland Colchester Ltd. Full time

    **Employment Opportunity: Casual Member Relationship Advisor, Community Credit Union of Cumberland Colchester Ltd., Truro Branch** Community Credit Union of Cumberland Colchester Ltd. is seeking a **Casual Member Relationship Advisor **to join our team! This position is located in our Truro Branch and is well suited for an individual with exceptional...

  • Casual Member Relationship Advisor

    4 weeks ago

    Truro, Canada Community Credit Union of Cumberland Colchester Ltd. Full time

    **Employment Opportunity: Casual Member Relationship Advisor, Community Credit Union of Cumberland Colchester Ltd., Truro Branch** Community Credit Union of Cumberland Colchester Ltd. is seeking a **Casual Member Relationship Advisor **to join our team! This position is located in our Truro Branch and is well suited for an individual with exceptional...

  • Associate Financial Advisor

    2 weeks ago

    Truro, Canada Canadian Imperial Bank of Commerce Full time

    Associate Financial Advisor page is loaded Associate Financial Advisor Apply locations Truro, NS time type Full time posted on Posted Yesterday job requisition id 2411579 We’re building a relationship-oriented bank for the modern world. We need talented, passionate...

  • Associate Financial Advisor

    2 weeks ago

    Truro, Canada Canadian Imperial Bank of Commerce Full time

    Associate Financial Advisor page is loaded Associate Financial Advisor Apply locations Truro, NS time type Full time posted on Posted Yesterday job requisition id 2411579 We’re building a relationship-oriented bank for the modern world. We need talented, passionate...

  • Associate Financial Advisor

    2 weeks ago

    Truro, Canada Canadian Imperial Bank of Commerce Full time

    Associate Financial Advisor page is loaded Associate Financial Advisor Apply locations Truro, NS time type Full time posted on Posted Yesterday job requisition id 2411579 We’re building a relationship-oriented bank for the modern world. We need talented, passionate...

  • Casual Member Relationship Advisor

    1 month ago

    Truro, Canada Community Credit Union of Cumberland Colchester Ltd. Full time

    **Employment Opportunity: Casual Member Relationship Advisor, Community Credit Union of Cumberland Colchester Ltd., Truro Branch** Community Credit Union of Cumberland Colchester Ltd. is seeking a **Casual Member Relationship Advisor **to join our team! This position is located in our Truro Branch and is well suited for an individual with exceptional...

  • Engagement Advisor

    4 weeks ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:158144** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Home Work Site FT (5 days/week)** **Department**:PEC STRAT-MASS CASUALTY MH-CNZ** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: NSGEU** **Admin Professionals** Position** **Posting Closing Date**:16-Jun-23** Nova Scotia...

  • Medical Education Advisor

    6 days ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:151927** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Colchester East Hants Health Centre** **Department**:MED Medical Education Services** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: MGMT/NON-Union** **Management/Non Union** Position** **Posting Closing...

  • Associate Financial Advisor

    1 month ago

    Truro, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Service Writer

    1 month ago

    Truro, Canada Canadian Tire Full time

    **Service Writer** The primary responsibility of the Service Writer is to provide excellent customer service to our customers. This includes but is not limited to: answering questions about products, pricing, and product availability, providing quotes, and communicating with customers regarding order status. The Service Writer will also be expected to...

  • Automotive Service Manager

    6 days ago

    Truro, Canada Truro Toyota Full time

    Truro Toyota is seeking a highly skilled and motivated Automotive Service Manager to join our dynamic team. As an Automotive Service Manager, you will be responsible for overseeing the daily operations of our automotive service department. Your primary goal will be to ensure exceptional customer service, efficient workflow, and the delivery of high-quality...