Operations Coordinator

3 months ago

Edmonton, Canada CANADA CARTAGE Full time

**Why you’ll love Canada Cartage**

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

**Position Summary**

The Operations Coordinator is primarily responsible for providing operational leadership to customers, dispatch, and drivers in the terminal, reporting into the Operations Manager. This position will assist with contract start-up, maintaining effective customer and driver relations. You will also support the ongoing development and implementation of the Company's business plan, while maintaining cost efficient operations.

**Location: Edmonton, AB**

**Schedule: Mon-Fri**

**What you will do**
- Timely and effective answer to equipment and driver concerns, hands on management of dock/driver and warehouse operations.
- Manage company drivers within a mix of agreements and policies including CBA, corporate policy and owner operators while enforcing safety and progressive discipline to maintain high customer service standard and good standing of the company CVOR.
- Investigate incidents/accidents and personal injuries.
- Assist Payroll and Billing team in obtaining necessary documents, information and system accuracy to complete payroll and billing within weekly timelines.
- Oversee and promotes safety activities to include ensuring compliance with company's safety policy, employee training and reporting
- Manage daily/ monthly/ annual reports, participate in reviews and meetings.

**What You’ll Bring**
- 1-2 years of relavant experience
- High school diploma

**Along with the following Skills & Competencies**:

- Excellent leadership and analytical skills
- MS Office proficiency necessary, knowledge of a dispatch software system
- Demonstrated strong and effective communication skills both written and oral
- Ability to multi-task, work independently and employ effective time management skills

**Why people love working for Canada Cartage**
- Cohesive team and a positive, hard-working atmosphere.
- Meaningful opportunities for career growth.
- Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
- Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
- Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
- We give back to the communities in which we operate by volunteering and donating to local charities.
- We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

**We are a top employer**
- Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.
- Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.
- We’ve been acknowledged by Forbes 2023, as one of Canada’s Best Employers for Diversity

**Come work with an industry leader**

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

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