Operations Coordinator

8 months ago

Edmonton, Canada Civeo Full time

Civeo is a global workforce accommodation specialist that helps people maintain healthy, productive, and connected lives while living and working away from home. Our unique approach focuses on guest well-being, operational efficiency, community building and a property development mindset - making us a leading provider of accommodation solutions.

Civeo Canada is recruiting for an Operations Coordinator. Are you a recent graduate looking to kickstart your career in a dynamic and fast-paced environment? We're seeking an enthusiastic individual to join our team as an Operations Coordinator. This role offers an exciting opportunity to gain valuable experience across various operational facets, contributing to business process improvements, proposals, and client stewardship reporting.

**Key Responsibilities**
- Participate in the development of business proposals.
- Participate in Operational Committees, inclusive of preparing documents and contributing to process improvements.
- Provide meeting and committee support by scheduling meetings, preparing agendas, and taking and distributing notes.
- Other additional and/or alternative duties as assigned from time to time, including supporting other departments or leaders as needed.
- Administer Civeo’s CRM, Salesforce; setting up accounts and providing onboarding support.
- Support the Civeo Guest App by reviewing submissions for posts received from multiple sites to ensure they meet corporate guidelines.
- Update customer feedback tools (comment cards, surveys etc) and help review/analyze the data to understand guest trends across multiple sites.
- Become a Subject Matter Expert on all functionality of the app and help identify challenges brought forward by guests/company. Work closely with our marketing and development teams to become an expert on our brand.
- Develop reports for client analysis and decision-making.
- Help to develop insights, providing the ‘so what’ for our clients.
- Present results and recommendations to stakeholders.
- Build and maintain client relationships.

**Qualifications / Requirements**:

- A post-secondary diploma or degree in Business, Communications, or related field.
- A combination of education and experience will be considered.
- Strong organizational, analytical, problem-solving and time management skills.
- Strong interpersonal skills, with demonstrated professionalism, discretion, and respect in all interactions.
- Innovative, collaborative, and self-motivated.
- Demonstrated ability to work well independently.
- Ability to be flexible and work with ambiguity.
- Hospitality or Camp experience is an asset.

While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.

We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.

Civeo is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.

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