Business Support Officer

3 weeks ago

Greater Sudbury, Canada Ministry of Municipal Affairs and Housing Full time

Are you a well-organized, bilingual individual who enjoys record-keeping and archiving? Do you have an interest in responding to enquiries and supporting a team responsible for assisting municipalities to access government programs? Then consider this opportunity with the Municipal Services Office, Local Government and Housing unit.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: You will:

- create, organize and maintain various filing and bring-forward systems
- manage records/archives, input and retrieve data, and log/track information
- provide a range of administrative and clerical support services (e.g. reception, mail, word processing, scheduling)
- contribute to the development of records management procedures and processes

**How do I qualify?**:
**Mandatory**: You must possess oral French language skills at the advanced level. Your proficiency level will be confirmed before hire.

**Administrative and Clerical Skills**:

- you have knowledge of electronic and manual file and data management systems
- you have experience creating, organizing and maintaining filing systems, managing records/archives, inputting and retrieving data, and logging/tracking information
- you have knowledge of administrative office procedures to prepare correspondence, provide reception and mail services, and arrange meetings

**Communication and Interpersonal Skills**:

- you have excellent communication and interpersonal skills to liaise with clients and staff
- you demonstrate tact and courtesy to appropriately respond to enquiries
- you have written communication skills to prepare routine correspondence

**Analytical and Problem-Solving Skills**:

- you have demonstrated analytical and evaluation skills to retrieve information, evaluate against pre-set indicators and refer anomalies to senior staff
- you have sound reasoning and problem-solving skills to determine the nature of inquiries, maintain confidentiality, determine the best way to handle tasks, and make recommendations for the development of processes

**Organizational Skills**:

- you have strong organizational skills to prioritize work to meet deadlines
- you can manage schedules and coordinate arrangements for meetings

**Computer Skills**:

- you can operate and perform routine maintenance on standard office equipment

**Additional Information**:
**Address**:

- 1 Bilingual Permanent, 159 Cedar St, Sudbury, North Region

**Compensation Group**:

- Ontario Public Service Employees Union- Understanding the job ad - definitions**Schedule**:

- 3.7**Category**:

- Administrative and Support Services**Posted on**:

- Friday, August 18, 2023**Note**:

- This ad is also available in French.
- N-MA-203351/23

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