District Sales Manager
7 days ago
Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste out of landfills as possible, and giving back to the communities where we live and work. Enercare is about putting people first by listening to our customers, continuous improvement and making our organization a destination for building people’s careers.
Come and join one of North America's largest home and commercial services and energy solutions companies We offer comprehensive benefits, a DC Pension Plan and savings match plan. If you are passionate about joining an organization committed to delivering 5 Star Customer Service, we would love to hear from you.
Enercare has embraced a hybrid work environment for the time being as we try different options and technologies to determine what will work best for the future of our people and our organization. Join us with an open mind on the future of work
**Role**: District Sales Manager
**Status**: Full-Time, Permanent
**Department**: Residential Sales Home Services
**Location**: Edmonton or Vancouver preferred, with additional Travel - This is a Hybrid role
**Summary**:
The Sales Manager will be expected to develop and maintain critical beneficial links with other parts of the Company and external organizations in order to develop and maximize any potential sales opportunities to increase sales growth.
**Accountabilities**:
- Primary focus is to drive positive, sales volumes and unit continuity; build solid teams; and drive customer satisfaction for the Residential business.
- Accountable for a cohesive sales team with targets to contribute on average in excess of $15M in revenue with a laser focus on continuity for Water Treatment, Water Heater and Replacement HVAC solutions benefiting from the Advantage Rental platforms.
- Requirement to foster positive working relationships with; Call Center partners, Sales Support; Operations, Marketing and Logistics teams including final reconciliation of orders.
- Direct accountability for weekly sales field performance with a focus on key metrics like closing ratios; average sale values; gross margins; rental rate, ancillary sales; IAQ attach and heavily focussed on Water Treatment products Net New Rental Water heaters and products that promote sustainability like Heat Pumps for HVAC.
- Accountable for overall customer care and satisfaction.
- Contribute to promotional; pricing; supplier and new product strategies.
- Ability to manage manpower/workload both on a day to day and longer-term basis
- Ability to set targets; forecasts and budgets.
- Responsible for the identification of recruitment needs, direction and motivation of a high performing sales team through effective training and coaching.
- Proven ability to build business through the generation of leads; referrals and working with Technicians to drive lead activity.
- Promote and ensure consistency of products and offerings with the Service Experts / Enercare brand values.
**Qualifications**:
- Minimum 5 years sales and service industry leadership/management experience
- Undergraduate degree in business or engineering preferred.
- MBA or related graduate degree or equivalent work experience an asset.
- Ability to excel in a demanding; fast paced; ambiguous work environment while driving towards goals and targets.
- Strong leadership skills
- Proficiency using computers and systems
- Ability to give professional presentations.
- Strong conflict resolution skills
- Demonstrated ability to make quick decisions without detailed information
- Ability to handle escalated customer issues
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
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