Client Business Manager

3 weeks ago

ChaudièreAppalaches QC, Canada Steelcase Full time

We are hiring a **Client Business Manager **in Ottawa or Halifax to grow business with a list of identified accounts and win specific high-priority strategic opportunities with new accounts. You will align closely with our dealer partners to develop and implement effective opportunity and account strategies.

**What You Will Be Doing**:
Within assigned accounts, you will serve as the primary contact for Steelcase and will be responsible for understanding the client’s business issues and aspirations, and developing relationships across real estate, facilities, procurement, IT, and HR functions to create selling opportunities. You will build and maintain a strong network of influencers from the architect, design, and real estate community as it relates to their defined list of accounts.
- Continually learn and effectively position Steelcase advantages: product attributes, services, research, and insights.
- Collaborate with colleagues and dealer partners regionally on business strategy, marketing initiatives, and occasional special projects to grow Steelcase brand and business.
- Collaborate and maintain business activity through Salesforce CRM.
- Curious mindset to demonstrate understanding about client’s issues.
- Team player while demonstrating leadership and influencing abilities
- Broad and comprehensive knowledge of the furniture industry sales model is a plus.

**Who You Are**:

- Strong relationship skills, relationship maturity and confidence to develop relationships and open doors at the decision maker level.
- Self-motivated, well-adapted and results oriented.
- Commitment to excellence, accuracy in work and attention to detail.
- Dynamic communication skills including presentation, written and verbal.
- Excellent interpersonal skills with coaching and mentoring capabilities.
- High level of organizational and management skills necessary for coordinating large, complex projects with a multi-disciplined team.
- Business acumen across industries and business issue levels.
- Broad and comprehensive knowledge within a multidimensional industry and/or selling capital products or services.

**Preferred Education/Experience**:

- Bachelor of Business, Communications or Interior Design/Architecture degree.
- Experience in a high performing consultative sales or closely related role.
- Experience working with distribution partners and/or strong understanding of the contract furniture industry is a plus.

**Why People Choose to Work with Us**:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

**Who We Are**:
Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more.

We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions
- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly-traded company with fiscal year 2021 revenue of $2.6 billion.

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