Client Instructional Service Representative

3 weeks ago

Hamilton, Canada ST. JOHN AMBULANCE Full time

**St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Client Instructional Service Representative to join our Halton & Hamilton Region Branch.**

**ESSENTIAL DUTIES**

**- Provides instructional services: Instruct first aid, youth and other relevant Health & Safety Courses both at branch facilities and off-site locations primarily in the Hamilton area although occasional instructing in other areas of the region may be required**

**- Respond to incoming inquiries regarding training classes, first aid kits and products from the public**

**- Assist Training Manager with coordinating Instructor Development workshops**

**- Represent branch at community/corporate level events i.e. trade shows, presentations or wellness days**

**- Maintain safety data sheets and workplace safety notice board at facilities**

**- Restock classrooms with appropriate supplies**

**- Ensure all training equipment is fit for purpose**

**- Assist with training supply inventory throughout the region**

**- Prepare paperwork for classes including printing certificates and file paperwork appropriately**

**- Market courses and products to students during classes**

**- Assist with various duties as assigned**

**Knowledge, Skills, Education, Experience**:
**- Instructional experience / willingness to complete Instructor Development Program**

**- Excellent customer service / interpersonal skills**

**- Strong communication skills; both written and oral**

**- Strong computer skills and knowledge of Microsoft Office including CRM software or willingness to be trained**

**- Excellent time management skills with the ability to manage numerous tasks simultaneously**

**- Ability to work independently and in a team environment**

**- Ability to travel within Hamilton & Halton Region as required**

**- Occasional weekends may be required**

**Other**
- **No telephone inquiries**:

- **This job profile reflects the general details considered necessary to perform the principal functions and shall not be construed as an interpretation of all work requirements inherent in the job.**

**Job Types**: Full-time, Permanent

**Salary**: $42,000.00-$46,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
Work Location: One location

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