Tekla Support Specialist

6 months ago

Mississauga, Canada AtkinsRéalis Full time

**Tekla Support Specialist**

AtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world since for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear technology.

**Location: Mississauga, ON.**

The Computer Aided Support Specialist Liaison supports 2D /3D CAD Tools interoperability with regards to the Tekla and AutoDesk products and their integration with document management systems.

**Your role within the team**:
System level activities required to support the following products: Tekla and AutoDesk Plant 3D. This includes items such as:

- Participate in software certification, User Acceptance Testing and delivery processes, ensure issues are communicated to developers and software vendors as needed.
- Provide user support for: Tekla and Autodesk products.
- Maintain Tekla / AutoCad Plant borders - security identifiers.
- Resolve software installation issues.
- Liaise with external vendors including IT developers to investigate unusual problems with software releases/ hardware issues, or to receive assistance with hardware and peripheral malfunctions.
- Develop/Review Tekla specifications.
- Customize Tekla 3D Catalog; Support 3D Modeling and train users as required.
- Establish and document work processes.
- Liaise with end users to define and implement enhancements.
- Monitor disk space and system resources and communicating issues to Engineering Tools.

**Why choose** **AtkinsRéalis** as an employer?**

Because we offer:

- The opportunity to work on various major projects for internal and external clients.
- An exciting environment where work-life balance is important.
- A wide array of learning and development opportunities.
- Competitive pay, flexible benefits, an employee share plan, and a defined contribution pension plan.
- A work environment focused on health and safety.
- College Diploma or University Degree in a relevant field from an accredited institution and a minimum of five years of relevant experience.
- Knowledgeable with the software programs and operating systems.
- Ability to investigate, assess and resolve issues associated with hardware and software problems.
- Good verbal, written, organizational and presentation skills.
- Ability to effectively interface with staff, project management team, and internal clients.
- Demonstrate initiative and results-oriented performance.

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds, and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion, or disability, but enriches itself through these differences.

AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as “AtkinsRéalis”) are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Appropriate accommodations will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about AtkinsRéalis’ accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

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