IT Support Specialist

3 months ago

Mississauga, Canada Catholic Crosscultural Services Full time

**Job Description**:
**JOB POSTING**

**IT Support Specialist**

**(Part-time, Permanent)**

Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun We ensure our employees are reflective of the diverse clientele that we serve.

We are searching for a part-time IT Support Specialist. As part of IT Department, the IT Support Specialist is responsible for providing technical support to agency’s staff across all CCS locations.

If you want to your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you

**RESPONSIBILITIES**:

- Log, resolve or escalate IT incidents, requests or user’s cases in the CCS ticketing system, and record, track, document, and update the helpdesk resolutions knowledge base.
- Provide IT orientation and training sessions to new hires.
- Perform regular maintenance of phone systems, user’s workstations, printers, WI-FI and wireless systems, and other IT equipment, peripherals, and security systems.
- Deactivate and reset user passwords, and unlock user accounts on Active Directory.
- Track, consolidate and update the IT subscriptions repository in collaboration with the IT team and Senior Management.
- Work on Special IT projects with Partner Organizations, as assigned.
- Act as backup for the Senior Systems Administrator during their leave times to ensure business continuity and coverage of the day-to-day responsibilities in the IT Department.
- Performs other job related duties, as assigned.

**QUALIFICATIONS**:

- Excellent problem-solving, customer service and presentation skills with the ability to articulate and analyze possible resolutions to IT issues.
- Prior experience with Win 10/11, Office 365, and VPN technologies is required.
- Ability to travel within the multiple CCS locations across the GTA, as needed.
- A minimum of post-secondary degree or diploma in Computer Sciences or Computer Systems Technology.
- Post graduate IT certification such as CCNA, CCT, CISM, CRISC, CISSP, GIAG or other certifications is preferred.
- Minimum of 3 years of experience working as helpdesk support liaison/ Analyst.
- Excellent written and verbal communication skills with the ability to communicate technical issues to a variety of users.
- Experience working with Active Directory and working knowledge of MS Office Suite and Adobe products.
- Hands on knowledge of LAN, TCP/IP, routing/switching and Internet protocols.
- Experience using remote IT support technology tools.
- Knowledge of PowerShell and Batch scripting is an asset.
- Ability to perform duties and responsibilities independently with mínimal supervision.
- Fast learner, proactive, with strong attention to detail and the ability to leverage critical thinking skills to identify problems and proactively propose solutions.
- Able to lift at least 50 lbs.
- A clear Police Reference Check Possession.
- A valid Ontario Driver’s License and access to a car is an asset

**Location**: Mississauga with travel to other locations

**Compensation**:$30.68 to $32.37 per hour

**Application Deadline**: Open until filled.

**We strongly encourage all those who are interested to apply, even if they do not meet every requirement

  • Administrative Support Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Insure It Group Inc Full time

    We are seeking an experienced Administrative Support Specialist to join our team at Insure It Group Inc.About the RoleThis is a unique opportunity to work in a fast-paced environment and take on various administrative responsibilities. As an Administrative Support Specialist, you will be responsible for reviewing and evaluating new administrative procedures,...

  • Gis Specialist

    6 months ago

    Mississauga, Canada IT Unlock Consulting Full time

    We are looking for a detail-oriented **GIS Specialist** to join our team. The **GIS Specialist** will be responsible for providing GIS support to the enterprise including mapping, spatial analysis, data management, visualizations and technical support and will work with a team to build and maintain a functional enterprise GIS System. **Requirements**: -...

  • Healthcare Administrative Support Specialist

    2 months ago

    Mississauga, Ontario, Canada Home and Community Care Support Services Full time

    Support Patients and Enhance Care DeliveryWe are seeking a detail-oriented and organized Healthcare Administrative Support Specialist to join our team at Home and Community Care Support Services. As a Support Services Coordinator, you will play a vital role in providing administrative support to our Care Coordinators and ensuring the efficient delivery of...

  • Help Desk Specialist

    4 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    Job DescriptionWe are seeking a highly skilled Help Desk Specialist to join our team at BYTEMINDS IT SERVICES INC.About the RoleThis is a permanent, full-time position with 35 hours of work per week.The successful candidate will be responsible for providing technical support and troubleshooting assistance to users in response to identified difficulties. They...

  • Senior Network Support Specialist

    4 weeks ago

    Mississauga, Ontario, Canada GN IT & Management Solutions Inc. Full time

    About This RoleWe are seeking a highly skilled Senior Network Support Specialist to join our team at GN IT & Management Solutions Inc. in [Location]. As a key member of our IT department, you will be responsible for maintaining and troubleshooting our local area networks (LANs), wide area networks (WANs), mainframe networks, and computer workstations.Key...

  • Data Implementation Specialist

    2 weeks ago

    Mississauga, Ontario, Canada NSPR IT Services Full time

    Job Title: Data Implementation SpecialistWe are seeking an experienced Data Implementation Specialist to join our team at NSPR IT Services.About the Role:The Data Implementation Specialist will be responsible for implementing data-driven solutions, collaborating with cross-functional teams, and ensuring seamless integration of systems.Key...

  • Brand and Content Marketing Strategist

    4 weeks ago

    Mississauga, Canada This is an IT support group Full time

    strong>Requisition ID: 186465Career Group: Corporate Office CareersJob Category: Content MarketingTravel Requirements: 0 - 10%Job Type: Full-TimeCountry: Canada (CA)Province: OntarioCity: MississaugaLocation: Tahoe OfficeEmbark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our...

  • Quality and Risk Specialist

    6 months ago

    Mississauga, Canada Home and Community Care Support Services Full time

    _**CARE AND BE CARED FOR - THIS IS YOUR HOME**_ **Do you have Quality and Risk Management experience and enjoy the challenge of supporting organizational quality, safety and risk management? Do you have strong analytical and problem solving skills with a spirit of continuous improvement?** **Are you passionate about exceptional health care and driven by a...

  • IT Support Specialist

    2 months ago

    Mississauga, Canada MAD Elevator Inc Full time

    **IT Support Specialist** This is a Full-time, Salaried position. Position available. **About The IT Support Specialist**: As an IT Support Specialist you will be responsible for supporting and maintaining the organization’s IT infrastructure and ensuring the smooth running of all IT-related operations. This role includes troubleshooting hardware and...

  • People Support Specialist

    6 months ago

    Mississauga, Canada TIP Trailer Services Management B.V Full time

    **People Support Specialist (Mississauga, ON)** - **Location**: 1880 Britannia Road East - **Reports** **to**: People Support Manager - **Job** **Status**: Full time - **Shifts** **Available**: Monday - Friday (In -Office) Take your career to new heights and join **TIP Group**, a top equipment service provider in Canada and Europe! Our trailer leasing,...

  • IT Support Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Romet Limited Canada Full time

    Romet Limited Canada is a leading provider of end-to-end measurement solutions to natural gas utilities worldwide. We are currently seeking an IT Support Specialist to join our growing team.Job OverviewThe IT Support Specialist will be responsible for providing technical support to all users on company-assigned devices and related tools. This includes...

  • Site Support Specialist

    2 months ago

    Mississauga, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Join our team as a Site Support Specialist and play a crucial role in ensuring the smooth operation of our construction projects in Mississauga. As a Site Support Specialist, you will assist skilled tradespeople, maintain tools and equipment, and promote a safe and efficient work site.Key Responsibilities:Support carpenters, electricians, and other skilled...

  • Administrative Support Specialist

    4 weeks ago

    Mississauga, Ontario, Canada IBD Constructions Full time

    At IBD Constructions, we are seeking a skilled and organized Administrative Support Specialist to join our team. This permanent role offers an attractive salary range of $45,000 - $65,000 per year, based on location and experience.About the RoleThis is an excellent opportunity for someone with 1-2 years of administrative experience to take their career to...

  • Educational Support Specialist

    6 months ago

    Mississauga, Canada Oakwood Academy Full time

    Oakwood Academy is currently looking for a qualified Educational Support Specialist. As an Educational Support Specialist, you will: Support students in a 1:4 or 1:7 ratio special education classroom (K-8) Assess students and support the lead teacher in creating an Individual Education Plan for each student Prepare developmentally appropriate teaching and...

  • Administrative Support Specialist

    2 months ago

    Mississauga, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Mississauga. As an Administrative Support Specialist, you will be responsible for providing administrative support to our office operations, ensuring smooth day-to-day functions.Key Responsibilities:Manage office correspondence,...

  • Desktop Support Specialist

    6 months ago

    Mississauga, Canada Sofina Foods Inc Full time

    **About us**: Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include Cuddy, Lilydale, Janes, Mastro, San Daniele,...

  • Office Support Specialist

    4 weeks ago

    Mississauga, Ontario, Canada ontario inc Full time

    Job OverviewWe are seeking an organized and detail-oriented Office Support Specialist to join our team at Ontario Inc. In this role, you will be responsible for providing administrative support to ensure the smooth operation of our office.

  • Administrative Support Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Hatch Immigration Consultancy Inc. Full time

    About the JobWe are seeking a skilled and organized Administrative Support Specialist to join our team at Hatch Immigration Consultancy Inc. In this role, you will provide critical support to our staff, ensuring seamless day-to-day operations.

  • Technical Support Specialist

    3 weeks ago

    Mississauga, Canada Hikvision Canada Full time

    **OUR COMPANY**: Hikvision is a world leading IoT solution provider with video as its core competency, and manufactures an extensive suite of comprehensive products and solutions for a broad range of vertical markets. As a full service, end-to-end security solutions provider, Hikvision Canada Inc. employs many experienced professionals across the country....

  • Technical Support Specialist

    3 weeks ago

    Mississauga, Ontario, Canada Employment and Social Development Canada Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team in Mississauga, ON. The successful candidate will provide technical assistance and support to users, troubleshoot issues, and perform backup and recovery operations.Key ResponsibilitiesProvide access to computer networksAnalyze and report on the performance of computer...