Electronic Medical Records Coordinator

3 weeks ago

Sherwood Park, Canada Sherwood Park Primary Care Network Full time

The Sherwood Park Primary Care Network is a group of health care professionals and administrative staff who work with you and your Doctor to help you live well. Our caring team provides education and support for managing chronic diseases and mental health concerns, while providing access to specialists and services all within your local community.

***

The EMR Coordinator’s role to provide Electronic Medical Record (EMR) expertise to clinics and the PCN central office, in order to support Patient Medical Home (PMH) processes. The EMR Coordinator shall function as a member of the quality improvement team including collaboration with the interdisciplinary health care team. The EMR Coordinator assists in building capacity in the clinic setting supporting PMH optimization including such activities as panel processes, PMH measurement as well as other priorities such as CII/CPAR.

**KEY RESPONSIBILITIES**

Include, but are not limited to the following:

- Develop professional, trusted relationships with team members (including physicians, clinic staff, office managers, PCN employees and management)
- Teaching and supporting clinics to identify, develop and maintain key PMH processes such as panel management, primary and secondary health screening.
- Develop and support clinics in PCN level reporting, including Schedule B indicators
- Compile data from multiple sources to support PCN level reporting.
- Super user of Electronic Medical Records to support clinics in EMR optimization needs, such as building templates and reports
- Liaison with EMR vendors and other external stakeholders (e.g. EHealth)
- Educate clinic and PCN staff on various elements of the PMH such as panel management and processes

**EDUCATION & EXPERIENCE**
- Medical Office Assistant certification, IT or related certification/training a benefit
- 3 years of primary care experience with an EMR platform (ie Healthquest, Wolf, Accuro, MedAccess) preferred
- Combination of experience, training and certifications will be considered
- Panel manager/patient care coordinator experience an asset
- Practice Facilitation training through AMA ACTT beneficial
- Change management training/certification a benefit
- Experience in working with clinic staff one-one or teams to facilitate implementing QI processes
- Knowledge and experience of QI principles and ability to utilize the model

**SKILLS & ABILITIES**
- Communication, problem solving, organizational and time management
- Independent and self directed
- Strong computer skills including Microsoft: Excel, Word, Teams, Power Point etc.
- Strong understanding of primary care clinic operations and the ability to support clinic staff in learning new skills

**PERSONAL ATTRIBUTES AND COMPETENCIES**
- Enthusiastic and positive, can-do attitude
- Flexible, creative and can manage numerous competing priorities
- Act ethically, responsibly and be accountable for actions
- Respect other views/opinions
- Ability to have difficult conversations and be comfortable asking questions.
- Understand and adhere to confidentiality and privacy
- Ability to identify sensitive information

**OTHER OCCUPATIONAL REQUIREMENTS**
- A current and clear Police Information Check and Vulnerable Sector Check is required
- A valid driver’s license and access to a vehicle for travel to various stakeholder locations

**Job Types**: Full-time, Permanent

**Salary**: $26.00-$32.94 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift

COVID-19 considerations:
SPPCN is committed to the health and safety of our staff, patients and communities. We require employees joining the SPPCN to provide proof of COVID-19 vaccination prior to the commencement of employment, as a condition of employment.

Work Location: One location

Application deadline: 2023-04-13

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