Owner Experience Representative

2 weeks ago

Hagersville, Canada Libro Credit Union Full time

Career Opportunity

Libro is growing - and Libro is hiring.

Our expansion plans include a series of new hires across southwestern Ontario. Take a look.

Who We Are

Imagine working for an organization where every employee and customer is an Owner.

No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people prosper. We recruit and develop experts like you; Epic Humans who are ready to offer the best possible advice, coaching and service, when and how our Owners need it.

What Opportunity Awaits?

The Epic Human we are looking for will;
Build strong relationships through providing a world class experience for all new customer/Owners, tailoring individualized follow up plans and banking solutions designed to encourage engagement and growth of their relationship with Libro
Conduct holistic conversations using internal tools to better understand the Owner’s goals, needs, and aspirations
Provide proactive outreach to Owners and using referrals and data insights
Provide proactive service follow up to Owners to actively grow & maintain relationships
Identify Owner cues and refer opportunities to appropriate specialists in order to match the right expertise to the Owner’s identified need(s)
Have a strong understanding & ability for front line Owner transactions and find opportunities during those interactions to engage in curious conversations to identify life events and deepen relationships
Comply with established Libro & regulatory policies, procedures & processes to effectively and accurately serve Owner’s needs
Make smart risk decisions that protect our Owners & Libro
Have 1 - 3 years’ experience in a customer service environment, preferably previous experience in a financial institution with a strong knowledge of digital banking services and solutions

Could this be you? Are you ready to Be Libro ?

Do you have a passion for growing prosperity in Southwestern Ontario by transforming banking through developing others and inspiring financial happiness?
Are you an Epic Human; joyful in your work, passionately accountable, a bold explorer and mutually inclusive?

**How we bring Joyful in our work**:
Competitive salaries and employee pension plans
Comprehensive benefit package, with all premiums paid for by Libro
Generous vacation time
Employee wellness programs
Staff accounts and staff rates on products and services
Staff appreciation programs and awards
Career development opportunities including tuition assistance
Many great perks and rewards; fitness club discounts, technology offers, travel and entertainment deals, just for being part of our great team

If you're passionate about helping your community, interested in being part of a remarkable team, and want to help grow prosperity in Southwestern Ontario - we want to hear from you

With a purpose beyond profit, Libro Credit Union is proud to be a Certified B Corporation, joining leaders of a global movement of people using business as a force for good. Serving families, farms, and enterprises in southwestern Ontario, Libro offers an inclusive, forward thinking approach to banking - all centered on growing prosperity. Libro pursues its purpose through four key pillars - employment, financial resilience, local food accessibility, and housing.

  • Warehouse Supervisor and Process Owner

    4 weeks ago

    Hagersville, Canada ARMSTRONG MILLING CO. LTD Full time

    Armstrong Milling is seeking a Warehouse Supervisor and Process owner to oversee the warehousing team and provide functional leadership to the business. **WORKING ENVIRONMENT**:Working predominantly at the Armstrong Milling head office in Nelles Corners, Ontario with occasional travel to satellite warehouses or other offsite events. Straight days - Monday...

  • Client Service Representative

    4 weeks ago

    Hagersville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Investment Specialist

    1 week ago

    Hagersville, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people...

  • Customer Care Representative

    4 weeks ago

    Hagersville, Canada HEASLIP FORD Full time

    **Customer Care Representative (Service Ontario)** In the role of Customer Care Representative, you will act as a specialist, providing our customers with total services solutions. By being curious and detail-oriented, you will solve problems, answer questions and ensure all needs of the customer are met, including anticipating their needs based on the...

  • Regulatory Associate/VP

    2 weeks ago

    Hagersville, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Associate Vice President, Canadian Business Banking Analytics page is loaded Associate Vice President, Canadian Business Banking Analytics Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted Yesterday job requisition id R_ Work Location: 5 Line of Business:Data & Analytics Pay Details: What does TD Data & Analytics stand...

  • Administrator - Sales

    2 weeks ago

    Hagersville, Canada TFN REALTY INC. Full time

    **Position Overview**: As part of our new home Sales team you will be responsible for supporting the Sales Representatives with the administrative function of the residential project and contributing to an outstanding purchasing experience. In order to accommodate our clients, the hours for this role are: Monday to Friday: 12:30pm to 7:00pm Saturday &...

  • Cook - Hewitt's Dairy Bar

    3 weeks ago

    Hagersville, Canada Gay Lea Foods Full time

    Gay Lea Foods is a proud Canadian owned dairy food and beverage company with a robust portfolio that includes 7 established brands such as Gay Lea Butter, Nordica Cottage Cheese, Ivanhoe Cheese, Salerno Cheese and Hewitt’s Dairy. Our wide range of products are sold in Retail, Foodservice, Industrial, Co-pack and Export markets, developed and produced out...

  • Associate Vice President, Canadian Business Banking Analytics

    4 weeks ago

    Hagersville, Canada The Toronto-Dominion Bank (Canada) Full time

    Associate Vice President, Canadian Business Banking Analytics page is loaded Associate Vice President, Canadian Business Banking Analytics Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted Yesterday job requisition id R_1344112 Work Location:Toronto, Ontario,...

  • Associate Vice President, Canadian Business Banking Analytics

    4 weeks ago

    Hagersville, Canada The Toronto-Dominion Bank (Canada) Full time

    Associate Vice President, Canadian Business Banking Analytics page is loaded Associate Vice President, Canadian Business Banking Analytics Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted Yesterday job requisition id R_1344112 Work Location:Toronto, Ontario,...

  • Store a Manager

    3 weeks ago

    Hagersville, Canada Circle K Full time

    Central Canada BU - Region 60 - Market 24: 55 Main Street North, Hagersville, Ontario N0A 1H0 This position has management responsibility for the day-to-day operation of a store such as hiring, training knowledgeable associates, inventory management, store compliance and executing strategic merchandising initiatives. This position reports directly to the...

  • Az Driver

    3 weeks ago

    Hagersville, Canada Gay Lea Foods Full time

    Gay Lea Foods is a proud Canadian owned dairy food and beverage company with a robust portfolio that includes 7 established brands such as Gay Lea Butter, Nordica Cottage Cheese, Ivanhoe Cheese, Salerno Cheese and Hewitt’s Dairy. Our wide range of products are sold in Retail, Foodservice, Industrial, Co-pack and Export markets, developed and produced out...

  • Brand Ambassador- Event Work

    3 weeks ago

    Hagersville, Canada XMC Sponsorship and Experiential Marketing Full time

    Hello Hagersville, Our programs are heating up and XMC is looking for energetic and outgoing Brand Ambassadors and Team Leaders to join our team! We are looking for enthusiastic, responsible Brand Ambassadors to join our team and participate in these fun activations. The main objective of a Brand Ambassador is to actively engage consumers to communicate...

  • Quality Control Lab Technician

    2 weeks ago

    Hagersville, Ontario, Canada Gay Lea Foods Full time

    Gay Lea Foods is a proud Canadian owned dairy food and beverage company with a robust portfolio that includes 7 established brands such as Gay Lea Butter, Nordica Cottage Cheese, Ivanhoe Cheese, Salerno Cheese and Hewitt's Dairy. Our wide range of products are sold in Retail, Foodservice, Industrial, Co-pack and Export markets, developed and produced out of...

  • Senior Manager, Payments

    6 days ago

    Hagersville, Canada The Toronto-Dominion Bank (Canada) Full time

    Senior Manager, Payments - EFTR, TDS Operations page is loaded Senior Manager, Payments - EFTR, TDS Operations Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 2 Days Ago job requisition id R_1339097 Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:TD...

  • Senior Manager, Payments

    4 days ago

    Hagersville, Canada The Toronto-Dominion Bank (Canada) Full time

    Senior Manager, Payments - EFTR, TDS Operations page is loaded Senior Manager, Payments - EFTR, TDS Operations Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 2 Days Ago job requisition id R_1339097 Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:TD...

  • First Nations/metis/inuit Candidates

    3 weeks ago

    Hagersville, Canada Mississaugas of the Credit First Nation Full time

    Under the direction of the Supervisor, Family Support & Mental Health, the Family Support Worker is responsible for providing direct support to MCFN members involved in the Child Welfare system by: - Acting as a “Band/ First Nation Representative” in child welfare court proceedings; - Providing support services for families, involved in the Child...

  • Family Support Worker

    2 weeks ago

    Hagersville, Canada Mississaugas of the Credit First Nation Full time

    Under the direction of the Supervisor, Family Support & Mental Health, the Family Support Worker is responsible for providing direct support to MCFN members involved in the Child Welfare system by: - Acting as a “Band/ First Nation Representative” in child welfare court proceedings; - Providing support services for families, involved in the Child...

  • First Nations/metis/inuit Candidates

    2 weeks ago

    Hagersville, Ontario, Canada Mississaugas of the Credit First Nation Full time

    Under the direction of the Supervisor, Family Support & Mental Health, the Family Support Worker is responsible for providing direct support to MCFN members involved in the Child Welfare system by:Acting as a "Band/ First Nation Representative" in child welfare court proceedings; Providing support services for families, involved in the Child Welfare system;...

  • Family Support Worker

    2 weeks ago

    Hagersville, Ontario, Canada Mississaugas of the Credit First Nation Full time

    Under the direction of the Supervisor, Family Support & Mental Health, the Family Support Worker is responsible for providing direct support to MCFN members involved in the Child Welfare system by:Acting as a "Band/ First Nation Representative" in child welfare court proceedings; Providing support services for families, involved in the Child Welfare system;...

  • Foundation Administrative Assistant

    4 weeks ago

    Hagersville, Canada West Haldimand General Hospital, Hagersville & Simcoe Full time

    *** Imagine a supportive employer, a career that allows you to follow your passion and the endless learning opportunities you will receive. To do what you're good at and be a part of something extraordinary. At West Haldimand Hospital and Healthcare Foundation, you can experience all of that and more. We’re seeking an enthusiastic team player who’s...