Customer Service Clerk

7 months ago


Edmonton, Canada 1724629 Alberta Ltd. oa Strathcona Registry Full time

Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Work setting**:

- Relocation costs covered by employer
- Willing to relocate
**Tasks**:

- Develop communication strategies
- Evaluate communication strategies and programs
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
**Transportation/travel information**:

- Public transportation is available
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Bending, crouching, kneeling
- Physically demanding
- Repetitive tasks
**Personal suitability**:

- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Initiative
- Ability to multitask
**Experience**:

- 1 year to less than 2 years
**Health benefits**:

- Dental plan
- Health care plan
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week



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