System Analyst

1 month ago


Edmonton, Canada Employee Benefit Funds Administration Ltd. Full time

**EBFA is a non-profit organization formed in 1993 to provide administrative services to multi-employer pension, health and welfare, and education trust funds for IBEW Local Union 424 plan members. EBFA provides governance and policy support to Board members and several committees. EBFA is committed to delivering outstanding service, contributing positively and significantly to the well-being of plan members and beneficiaries.**

We are seeking a Systems Analyst

EBFA is pursuing digital and technological improvements to better serve plan members. We have a small in-house IT team supported by a managed services provider. We are offering a permanent full-time position in a 35-hour work week with a hybrid work model, located in Edmonton, Alberta. This unionized position has a 100% employer paid benefit package that includes our defined benefit pension plan and comprehensive health and welfare benefit plan.

Job Summary

The Systems Analyst, under the direction of the I.T. Manager will primarily be responsible in assisting in the smooth running of the companies’ business through software initiatives. Provides technical support to users by assisting, answering questions and troubleshooting problems. Maintaining and upgrading our in-house Funds Management System (FMS) software program (Visual Basic.net, SQL and Crystal Reports).

Job Duties
- Respond and help users with computer issues.
- Inventory and software licenses tracking.
- Update our website.
- Accomplishes department goals by completing related assignments.
- Other duties as required.

**Qualifications**:

- Information Technology, Software Development or Computer Programming Degree or Diploma.
- SQL and Visual Basic.net knowledge/programming experience.
- Exceptional attention to detail with proven analytical and problem-solving abilities.
- Carry out assigned tasks with mínimal supervision.
- Personable, organized, team player.
- Excellent oral, written and interpersonal communication skills.
- RPA experience is advantageous.
- Knowledge of Health & Welfare and Pension Benefits an asset.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T6E 5R6: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Edmonton, AB T6E 5R6



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