Saas Product Manager

2 weeks ago

Toronto, Canada Condo Control Full time

Do you thrive in a dynamic, innovative environment helping companies achieve (and exceed) their goals? Do you love sharing your knowledge and working cross functionally? If so, we have a fantastic opportunity for you to join our team.

As Condo Control’s Product Manager, you will focus be responsible for both the high-level vision and product roadmap, as well producing detailed requirements for new features and changes.

Our main office is conveniently located right above College subway station at Yonge & College. Due to the COVID-19 pandemic you will be working remotely 4 days per week, coming into our office one day per week. This arrangement may change from time-to-time because of updated guidance from Toronto Public Health.

**Benefits & Compensation**

Upon joining the team, you will receive a competitive salary; you will also be entitled to full medical and dental benefits and 4 weeks of paid time off annually. You will also have an annual training and learning budget for professional development to ensure you are always up to date with the latest industry trends and tools.

**Responsibilities**:

- Core Product Management: _
- Work with management team to define and create product plans and roadmaps
- Manage enhancement request backlog to achieve company goals
- Serve as the key contact for product questions and new product ideas from customers, sales, and marketing
- Identify opportunities in our platform and generate new ideas that improve customer experience and drive growth
- Lead product focus groups, user sessions and engage in general industry topics
- Collect and analyze feedback from customers, stakeholders and other teams to shape new platform features and improvements
- Scope and prioritize activities based on business outcomes and customer impact
- Work very closely with engineering teams to optimize value, ensuring delivery of the right products at the right time
- Create buy-in for product vision both internally and with key external partners
- Make creative recommendations to expand product base and vision
- Translate product strategy into recommendations and feature definition to address market opportunities
- Gain a deep understanding of the customer experience, identify and fill product gaps, generate new and innovative ideas that grow market share, and drive growth
- Identify product market opportunities through market research, customer profiling, competitive intelligence/analysis, needs analysis and market sizing
- Provide overall direction for product enhancements and general product development requirements
- Work with marketing to develop effective communication activities and programs including product positioning and collateral development
- Requirements Development: _
- Develop and document requirements for changes, large and small
- Ensure that all requirements meet quality standards
- Supervise, direct and mentor the junior requirements analysts on the team
- Review requirements produced by junior analyst
- Additional Responsibilities: _
- Participate in QA sufficiently to ensure that requirements are implemented as envisioned
- Establish standards and guidelines for UI
- Participate as a stakeholder on the senior management team

**Requirements**:

- Bachelor’s degree and at least 5 years of progressive experience in product management.
- Demonstrated ability to manage multiple concurrent priorities.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Effective relationship and leadership skills.
- Ability to take on in-flight projects and work.
- Product Management certification an asset but not required.

**About Condo Control**
Condo Control is a Canadian company that provides an online communication and management software for condominiums, co-ops and HOAs. Condo Control provides a SaaS platform that helps property managers, board members, security and condo owners communicate quickly and easily. The system is straightforward and user-friendly, and Condo Control uses customer feedback to continuously improve and expand the services we offer.

Our software addresses all aspects of condo living, from announcements to tracking of visitors, packages, bookings, payments, and more.
**Our Values**
It is important to us that you know what the team values; you will learn more about our values throughout the interview process.
- **Strive for Clarity in All Communication;** you commit to clear and open communication.
- **Deliver Quality Software that is Easy to Use**:you should obsess about quality and ease of use in everything we deliver to our customers.
- **Take Ownership**:you take ownership of problems and see them through to a resolution.
- **Be Honest and Transparent**: you interact with team members and partners honestly and openly.
- **Focus on the Customer**:you go above and beyond to exceed their expectations whenever possible.

Condo Control is an equal-opportunity employer. We thank you for applying; however only those applican

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