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Waterloo, Canada Recipe Unlimited Corporation Full time

East Side Mario’s is a flagship brand of Recipe, the largest full-service restaurant brand in Canada. We are an Italian inspired casual food restaurant in a vibrant and family friendly environment. We are professional, efficient, agile and our goal is to provide excellent guest experience, while providing high quality food at good value. We are a fast paced work environment with strong focus on customer experience, while working collaboratively with the team to run the operations smoothly.

Our work environment includes:

- Collaborative environment
- Efficient and responsive work environment
- Focus on customer experience.
- Growth opportunities

**Responsibilities**:

- Oversee daily restaurant operations and ensure smooth functioning.
- Opening and closing the restaurant on multiple days in the week.
- Manage and train restaurant staff, including servers, bartenders, hosts and kitchen staff
- Monitor customer service and address any issues or complaints promptly.
- Ensure compliance with health and safety regulations. Conduct daily food safety audits.
- Develop and implement strategies to increase restaurant sales and profitability.
- Maintain optimized labor cost and food cost.
- Create and maintain a positive work environment for employees.
- Collaborate with the kitchen team to ensure timely food preparation and quality control.
- Handle cash transactions and manage cash outs, purchases, suppliers, contractors etc.
- Maintain inventory levels and order supplies as needed. Weekly inventory and ordering.
- Ensure cleanliness of the Restaurant at all times.
- Perform equipment maintenance and other small regular maintenance.

**Skills**:

- Strong customer service skills to provide excellent dining experiences.
- Experience in restaurant management, including scheduling, training, and performance evaluation.
- Proficiency in food preparation techniques and knowledge of different cuisines
- Bartending skills to prepare and serve beverages to customers, if required.
- Ability to work well in a team environment and effectively manage a diverse staff.
- Knowledge of food handling procedures and safety standards
- Cash handling skills for managing financial transactions accurately.
- Leadership abilities to motivate and inspire the team.

**Benefits**:

- Free meal in every Manager shift.
- Free on-site parking
- Paid vacation time
- 20% discount at most Recipe brand restaurants.

Schedule:
8 hour shift, any day of the week and weekends

Restaurant management: 4 years (required)

Language: English (required)

Licence/Certification: Food Handler, Smart Serve (preferred)

Pay: $40,000.00-$45,000.00 per year

**Benefits**:

- Discounted or free food
- Paid time off
- Store discount

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 4 years (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

Expected start date: 2024-06-01