Restaurant Manager

**General Description**:Courtesy and efficiency are paramount in any Food Services capacity. The Restaurant Manager plays a key role in the operation to maintain the necessary liaison with guests as well as a balanced relationship with fellow team members in the day-to-day operation. Professionalism, leadership and organizational skill are necessary for success in this position.

**Responsibilities**:

- Take a responsible role in day-to-day operation, maintaining and assisting others in the appearance and operating efficiency of all dining areas.
- Show a strong floor presence and visibility
- Supervise and manage food and beverage team members.
- To perform all aspects of service expectations and any necessary extra duties as assigned.
- To adhere to company policies and departmental procedures.
- To ensure all menu changes are updated in POS immediately
- To become aware and knowledgeable of all menu specials, shortages or item specifics on a per shift/day basis as well as knowledge of existing menus.
- Order and maintain inventory levels
- To ensure the cleanliness and proper storage of all products, tools and workspaces.
- To ensure all health regulations and food safety techniques are followed.
- Maintain the security of information, key control areas, inventories and time management not only displaying responsible actions, but also encouraging them in others.
- Learn and know areas of product knowledge, service techniques and procedures.
- Completion of closing tasks such as reports preparation, checklist of completed duties and a synopsis of the shift/day/night where pertinent information is recorded for follow-up or as reporting for incoming team members.
- Closing tasks may also include the safe and clean state of departure from premises; ensuring areas are locked, closed or turned off as required.
- Continually demonstrates/role models exceptional guest service standards and supports the front-of-house service teams at all times through training and encouragement.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Trains and performance manages Front of house employees to exceed guest expectations
- Assures the cleanliness and orderliness of the Outlets and Banquet Operation premises by all staff.
- Continuously conducts staff training to improve service levels
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Enforce provincial/territorial liquor legislation and regulations
- Organize and maintain inventory
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Develop, implement and analyze budgets
- Participate in marketing plans and implementation
- Set staff work schedules and monitor staff performance
- Address customers' complaints or concerns
- Provide customer service
- Recruit, train and supervise staff

**At Fox Harb’r Resort, we know every employee is a valued part of the team. Our benefits include**:

- Competitive wages
- Travel Fuel Allowance
- Discounts at the Resort's Dining Areas; The Cape Cliff and Willard
- Discounts on Accommodations, Golf and Spa services & products
- Friends and Family Rates for overnight accommodations
- Complimentary use of the Junior Olympic Pool, Mineral Pool and Fitness Room
- Team Member rates for Golf, Sport Shooting, Kayaking, Trail Rides etc.
- Team Member Activities and Department Incentives
- Team Member Education Funding and Bursary Program
- Team Member housing availability

**REQUIREMENTS**:

- At least two years service leadership experience
- Experience in luxury hotel or fine dining
- Strong leadership, interpersonal and communication skills
- Knowledge of relevant legislation and regulations
- Ability to work well under pressure in a fast-paced environment
- Ability to work independently and as part of a team effectively
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Keen eye for detail, innovative and interested in creating a 5-star experience

Fox Harb’r Resort is a 5 Star, 4 Diamond property nestled along the coast of the Northumberland Strait in Wallace, Nova Scotia. We are offering a unique opportunity for you to experience a 5 Star Luxury work environment. With this opportunity, you will be presented with a distinctive career, experience, and benefits in a World Class setting.