Community Hub Manager

3 weeks ago


Winnipeg, Canada YMCA-YWCA OF WINNIPEG Full time

**Responsibilities**
- Oversee delivery of all health, fitness, aquatics, recreation, and community outreach programs. Ensure high quality and excellence in all programs
- Provide motivational leadership, guidance, coaching and mentoring to employees and volunteers supporting a culture of well-being and belonging
- Develop and monitor annual budget and expenditures for all direct reporting areas and monitor program analytics
- Manage recruitment & selection, increasing employee engagement, performance management and payroll
- Work collaboratively with the Program and Business Development team and other community hubs to understand program targets, goals and opportunities
- Actively engage with members of the community and promote YMCA-YWCA programs
- Actively participate in initiatives that drive membership and sales overall

**Qualifications**
- Post-secondary education in a related program area or business administration. Experience will be considered in lieu of educational requirements
- 5+ years’ experience in customer or member services and managing staff
- Demonstrated experience in supporting cultures of inclusivity and belonging
- Hands-on experience creating, forecasting, and monitoring budgets
- Well-developed relationship building skills within both community and corporate realms
- Well-developed diplomacy, negotiation, conflict resolution, and people management skills
- Ability to build a high performance, effective and cohesive team
- Ability to lead, effectively implement, and manage change

**Application Deadline: December 6, 2023**
- The Y is entrusted to provide a safe environment for children and vulnerable individuals. All applicants will be thoroughly screened through a review process including Police Record Checks with Vulnerable Sector Search and Child Abuse Registry Checks._

**Experience**: Required
- Creating, forecasting, and monitoring budgets
- 5+ years’ experience in customer or member services and managing staff

Preferred
- Relationship building skills within both community and corporate realms

**Motivations**: Preferred
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization


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