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Program Manager
4 months ago
**SUMMARY**:The Youth Hub Program Manager will be primarily responsible for coordinating, planning and implementing youth activities, collaborating with community providers to establish a well-supported access point for youth wishing to access cultural, recreational, educational, emotional, employment and other specialist programs in a one stop service area at The Link. The Youth Hub Program Manager will provide supervision and training to the System Navigators, Youth Ambassadors, volunteers and practicum students.
**PRIMARY RESPONSIBILITIES**: of the Program Manager, Youth Hub include, but are not limited to:
- Development, coordination and promotion of youth programs which target children and youth at risk.
- Engage and maintain effective and close working relationships with other youth related services aiming to jointly plan strategies and share resources to achieve common outcomes for the benefit of youth.
- Facilitate the development and delivery of programs and activities tailored to meet the needs of aspirations of the youth.
- Support the ongoing operations of the Youth Hub.
- Facilitate youth input into decision making and governance processes that effect their participation in community life and the Youth Hub.
- Prepare submissions and reports as required to relevant funding and associated agencies in regard to program delivery, program outcomes and relevant recommendations by ensuring accurate data collection and report generation.
- Manage and mentor the staff employed to work at the Youth Hub.
- Maintain cultural identification and awareness within all activities.
- Create an environment that is low barrier while providing supervision, skill building and structured youth programming.
- Provide orientation, supervision and training to the System Navigators, Youth Ambassadors, volunteers and practicum students.
- Developing schedules for the staff.
- Coaching and managing performance of the team, including being involved in recruitment and selection.
- Other duties as assigned.
**QUALIFICATIONS**:
- Diploma or certificate in Child and Youth Care or other relevant discipline.
- Minimum 2 years of experience in front line work including outreach services, a combination of education and experience may be considered.
- Ability to provide high quality of work while meeting deadlines within a demanding environment.
- Ability to work independently with limited supervision.
- Strong sense of team and building effective working relationships and partnerships with individuals, groups and organizations in the community.
- Excellent de-escalation and conflict resolution skills.
- Extensive knowledge of Indigenous culture, history, child sexual exploitation, addictions, justice and social issues and children's rights as per the Canadian Charter of Rights and Freedoms.
**CONDITIONS OF EMPLOYMENT**:
- Must be able to work evenings and weekends as required.
- Willingness to obtain necessary training as per the organization's training policy including: Crisis De-escalation, Applied Suicide Intervention, Colonization Awareness and Child Development
- Emergency First Aid and CPR Level C or willingness to obtain
- Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months
- Valid driver's license required for this role
Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request accommodation at any point in the process. All information received regarding accommodations will be kept confidential.
**SALARY**: $60,000 annually with paid vacation, sick leave, personal days and access to a benefit and pension plan when eligible.
**HOURS OF WORK**:?** Full-time - 80 hours bi-weekly. This position is required to work a variety of shifts including days, evenings, weekends and holidays.
**WORK LOCATION**: 175 Mayfair Avenue
**APPLICATION DEADLINE**: Open until filled
