Receptionist/office Support

1 week ago

Toronto, Canada Jewish Family and Child Service Full time

**Receptionist**

**4 days per week**

**About The Agency**

Jewish Family and Child Service is a multi-service, client-centered, family service agency and a Children’s Aid Society. We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, and education and advocacy services, within the context of Jewish values.

**About the Roles**

We are seeking a **Receptionist** to provide administrative support to the Downtown Team. This position is the first point of contact for program related inquiries including responding to administrative needs of the team both internally and externally.

**Responsibilities**
- Create a positive welcoming environment by greeting and assisting visitors, clients, staff, or other parties.
- Maintain the reception, waiting area and meeting rooms in a tidy and presentable manner.
- Perform a variety of general administrative duties in support of the branch’s programs and teams.
- Attend and/or coordinate meetings, prepare meeting agendas, take meeting minutes
- Assist with data management and file maintenance both electronically and physically
- Maintain and ensure accurate tracking, distribution and balance of food vouchers and TTC tokens/tickets.
- Administer and manage inbound/outbound mail, including priority post, packages, courier services and other correspondence.
- Represent the Agency’s mission, vision and values in the community
- Perform other duties as assigned.

**Qualifications**:

- Post-secondary degree/diploma in an Office Administration related program
- 2 years of related experience in administration working in social services or with a community agency
- Superior telephone etiquette
- Excellent verbal skills to liaise with a number of contacts including potentially hostile clients
- Proficiency in Microsoft Office programs and Zoom
- Ability to manage multiple priorities and requests
- Adaptable, flexible, and responsive to ever-changing deadlines and circumstances.
- Fluency in French/Russian/Hebrew will be considered an asset

**JF&CS has a COVID-19 vaccination policy in place. As a condition of employment, all employees are required to be vaccinated for COVID-19, unless a valid exemption under the**
**_Ontario Human Rights Code _**
**is provided.**

**We thank all applicants for their interest; however, only those considered for an interview will be contacted.

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