Outreach Assistant, Seneca Applied Research Contract

3 months ago


North York, Canada Seneca Polytechnic Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

**Are You Ready to Join Us on Our Dynamic Team?**

The Outreach Assistant, Seneca Applied Research provides high-level customer service and administrative support for internal and external partners. The incumbent assists partners with inquiries and information as needed. Internally they work with the Applied Research team on various outreach related events and projects. They are also responsible for maintaining Seneca Applied Research's online presence by coordinating content and collaborating with Marketing and Communications.

**Here's What’s on Your Horizon**

**Client relations**
- Acting as the resource person for internal and external stakeholders.
- This includes providing directions, dealing with inquires, providing information about upcoming Applied Research events and any information required.
- Liaising with internal faculty, administration, and support staff, and with external stakeholders to ensure that required resources are available and required support is provided.
- Addressing internal and external partner inquiries regarding Seneca Applied Research, assisting partners and ensuring optimal levels of customer service at all times.

**Communications and Outreach**
- Working with Seneca’s Marketing and Communications to develop and deploy outreach materials (through channels such as social media, web, e-news, print, screens on campus, Eventbrite, etc.) for
- activities and news related to Seneca Applied Research.
- Collaborating with the Applied Research team and stakeholders to draft content showcasing successful projects, partnerships and other relevant milestones and achievements.
- Contributing to various AR marketing assets, including one-pagers, newsletters, presentations, and promotional materials.
- Assisting in Seneca Applied Research outreach and awareness initiatives, such as Open House and tradeshows.Coordinating social media posting.
- Updating Seneca Applied Research website in collaboration with Marketing.

**Additional duties**
- Supporting the coordination and delivery other Seneca Applied Research initiatives/events.
- Providing administrative functions to support Seneca Applied Research activities.

**Qualifications**:
**Education**
- Minimum two (2) years diploma in office or business administration or a related field of study.

**Experience**
- Minimum of three (3) years of experience in office administration, communications, or marketing support in an outward-facing environment, coordinating deliverables with diplomacy and confidentiality.

**Skills**
- Advanced writing skills
- Event coordination.
- Experience managing social media accounts.
- Coordinating outreach/communications campaigns
- Strong customer service and online systems communicating with tact and diplomacy in dealings with an assortment of stakeholders, including private sector clients.
- Time management to handle a variety of large volumes of work while maintaining accuracy and attention to detail.
- Ability to organize and prioritize workload in response to frequent interruptions and changes.
- Application of procedural guidelines with mínimal direction while effectively analysing and problem solving at a level required for role.

**Note**: A skills assessment test will be administered during the recruitment process.

**_ As part of our commitment to dismantling barriers to success, Seneca may consider applicants with an equivalent combination of education and experience._**

**Job Details**

**External Posting Date**:August 23, 2024
**External Closing Date**: September 3, 2024
**Pay Range**: Payband E - $27.81 - $32.24 (Start Rate: $27.81)
**Hours**:37.5 hours per week + OT as required
**Work Type**:Hybrid
**Shift**: Monday to Friday (9:00am - 5:00pm)
**Ideal Start Date**: 9/3/24
**End Date**: 8/3/25

**Job Type**:Full-time, Contract

**Seneca Polytechnic at a Glance**:
Seneca is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career
- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without



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