Dispatcher

1 week ago


Vancouver, Canada BC Maritime Employers Association Full time

**Company**:
BC Maritime Employers Association

**Industry**:
Dispatch

**Level**:
Dispatcher

**Location**:
Vancouver, BC

**Compensation**:
salary + benefits
OVERVIEW

TEAM PROJECTS

Work with peers and management on projects as assigned.

CONDUCT

Ensure appropriate conduct by longshore workers and union is maintained in dispatch hall/office at all times.

SUPPORT

Provide guidance and support to peers ensuring work consistency.

CONFIDENTIALITY

At all times maintain strict confidentiality on all issues/information flowing through dispatch.

3RD PARTY FUNCTIONS

As a BCMEA representative, attend various 3rd party functions such as but not limited to transportation club meetings, education seminars, etc.
RESPONSIBILITIES

MEET CUSTOMER REQUIREMENTS

On a rotational basis and/or as assigned, ensure the requirements for Squamish, Checkers, First Aid, Lines, Coastwise and Service Group Foremen (if required) are dispatched in a timely and cost-effective...

MANAGEMENT

PERFORMANCE

At all times perform job functions with adherence to BCMEA policies.

PROACTIVE APPROACH

In a timely manner, anticipate dispatch issues that may arise and advise affected customer member companies’ representatives of available options and solutions.

ASSIST

Assist with the development and support of strategic initiatives in order to build the Dispatch organizations performance.

PROVIDE FEEDBACK

Provide input/feedback on processes and program requirements to the dispatch system in order to optimize the dispatch process and times.

COLLECTIVE AGREEMENT KNOWLEDGE

SUPPORT

Provide direction, support and guidance to member companies including education of dispatch guidelines and collective agreement/black book requirements/interpretations.

COMMUNICATION

Establish and maintain constructive communication and working relationships with peers, management and union business agents.

**REQUIREMENTS**:
EDUCATION

Post-secondary education or equivalent combination of education and relevant experience.

RESULTS ORIENTED

Results oriented with an ability to work well under pressure and mínimal supervision.

SOLUTIONS FOCUSED

Strong problem solving and decision-making skills.

INTERPERSONAL SKILLS

Excellent written, verbal and interpersonal communication skills.

COMPUTER SKILLS

Experience working in a computerized environment with an aptitude to learn dispatch related software.

PROFESSIONAL COMMUNICATION

Professional and pleasant telephone manner.


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