Claims Settlement Administrator

2 months ago


Montréal, Canada Auto Shield Canada Full time

**Claims/Warranty Settlement Administrator**

**Directly reports to**

Manager of Claims

**PURPOSE AND ACCOUNTABILITY**

Auto Shield Canada is a leading protection program provider, third-party claims administrator, and a part of an interrelated group of specialty insurance firms - all focused on creating consumer certainty. Fundamentally, we believe that by delighting our clients time and time again, we attract the best and brightest to our firm, leading to a life worth living and a career worth having to be the warranty provider of choice to our partner dealers and their valued clients across North America.

Our programs cater to New and Used Vehicle Dealerships, Insurance Brokerages and Third-Party Lenders. We continue to grow rapidly and are looking to hire an experienced Warranty Claims Administrator.

**Role Description**

A Claims Settlement Administrator is responsible for reviewing, adjusting, and providing payments on all approved claims to our dealerships, repair facilities, and contract holders in a prompt manner. Invoices are submitted to obtain claim payments and the settlement administrator is to review them for accuracy and determine payable amounts while comparing the invoices to the claim. Reporting to the Claims Manager, the claims settlement agent will perform assigned activities the best way to meet company objectives in all areas of employee, client, and shareholder satisfaction ensuring White Glove service and best in class experiences.

**Qualifications / Experience Required**:

- Minimum 2 years in a customer service environment, or equivalent experience
- Bilingual - French and English spoken and written a must
- Excellent ability to communicate effectively in written and spoken formats
- Strong attention to detail
- Preferable - Dealership experience reading work orders and invoices
- Ability/Willingness to learn any areas of the job where experience may be lacking
- Independent - ability to work within given parameters with mínimal oversight from management
- Ability to type at least 25-30 WPM
- Familiarity with web-based programs and Office suite of products
- Strong negotiation skills
- Ability to multitask
- Strong problem solving capabilities
- Team oriented attitude
- Strong collaboration skills
- Passion for delivering exceptional customer experiences
- Positive attitude and outlook
- Ability to review work processes and offer suggestions on enhancements and improvements

**Job Types**: Full-time, Permanent

**Salary**: $48,000.00-$53,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: Hybrid remote in Montréal, QC


  • Claims Advisor

    1 month ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Analyst - Claims

    2 months ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Claims Adjuster

    1 month ago


    Montréal, Quebec, Québec, Canada Crawford & Company Full time

    We are currently recruiting for a Claims Adjuster to join our team in Montreal, QC. The successful candidate will assess property damage (commercial and residential) and casualty claims by conducting loss investigations and negotiating settlements in accordance with provincial licensing requirements, while maintaining high performance and maintaining...

  • Claims Advisor

    2 months ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Claims Advisor

    7 days ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Analyst, Claims

    7 days ago


    Montréal, Canada Desjardins Full time

    . As a claims analyst, you assist with estimates and investigations for claims settlements. You estimate damages and ensure that quotes from independent experts comply with the organization’s standards and processes for medium-sized claims. You investigate moderately complex suspicious and fraudulent claims. Your claims require extensive knowledge of your...

  • Claims Manager

    1 month ago


    Montréal, Canada EgR Full time

    **Job description** **About us** EgR is a leader in risk management, property and casualty insurance and Surety for medium and large businesses. We are a dynamic company founded in 2015, with nearly 200 employees in 5 offices. We work with clients in a variety of sectors including technology, construction, manufacturing, transportation and financial. **Our...

  • Claims Expert

    1 month ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Montréal, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health,...


  • Montréal, Canada Canada Life Assurance Company Full time

    **Description: - Permanent Full Time- We are looking for a **Disability Claims Administrator in Montréal, QC.** - The Disability Claims Administrator is the expert on, and has responsability for, the financial aspect of the disability claims process. This includes all aspects of the benefit calculation and payment. DCAs are responsible for issuing payments...


  • Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Montréal, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Expert en Sinistre, Temps plein/Claims Adjuster, Full Time, (Montreal, QC) Le poste en bref Traiter principalement les sinistres automobiles hors province, traiter les sinistres en transport et cargo au téléphone et sur la route, constater et déterminer l’envergure des dommages, négocier le règlement de sinistres pour le...


  • Montréal, Canada TD Bank Full time

    400032BR Insurance Montreal, QC February 16, 2023 Company Overview Department Overview TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With...


  • Montréal, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health,...


  • Montréal, Canada Echelon Insurance Full time

    **About Us**: Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions...

  • Claims Adjuster

    3 weeks ago


    Montréal, Canada Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Claims Adjuster Qc

    2 months ago


    Montréal, Canada Echelon Insurance Full time

    **About Us**: Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions...


  • Montréal, Canada TD Bank Full time

    **Bilingual (Eng./Fre.) Catastrophe Claims Advisor**: - 416562BR **Job Category - Primary** - Insurance **Work Location** - 50 Boulevard Cremazie West **Employment Type** - Regular **City** - Montreal **Time Type** - Full Time **Province/State** - Quebec **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD...


  • Montréal, Canada Canada Life Assurance Company Full time

    Bilingual Disability Claims Administrator **Description: - Permanent Full Time- The **Disability Claims Administrator** is the expert on, and has responsability for, the financial aspect of the disability claims process. This includes all aspects of the benefit calculation and payment. DCAs are responsible for issuing payments accurately and on time for all...