Accommodation Services Manager

4 days ago


North Vancouver, Canada Tesso Management Corp Full time

Hospitality administration/management, general
- Hotel/motel administration/management
- Resort management
- Business, management, marketing and related support services, other
- or equivalent experience

**Work site environment**:

- Non-smoking
- Air conditioned

**Work setting**:

- Staff accommodation available
- Urban area
- Bed and breakfast
- Tourist home
- Hotel, motel, resort

**Budgetary responsibility**:

- 0 - $100,000

**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Staff recruitment and selection
- Recruit and hire workers and carry out related staffing actions
- Provide staff training

**Supervision**:

- 5-10 people
- Working groups
- Staff in various areas of responsibility

**Computer and Technology Knowledge**:

- MS Word
- MS Access
- MS Excel
- MS Office
- MS Outlook
- MS Windows

**Security and safety**:

- Bondable
- Criminal record check

**Transportation/travel information**:

- Public transportation is available

**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Overtime required

**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player

**Screening questions**:

- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?

**Financial benefits**:

- Bonus

**Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site housing options
- Team building opportunities
- Parking available


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