Group Manager I, Aml Operations

1 month ago

Toronto, Canada TD Bank Full time

416174BR

Anti-Money Laundering / Compliance & Regulatory Relations

Toronto, ON

August 8, 2023

Hours

37.5

Workplace Model

Hybrid

Pay Details

Department Overview

**Global Anti-Money Laundering at TD**

Pick up a newspaper, turn on the TV or stream a video and the topic of money crime is everywhere, because it is a threat across the world.

Do you believe the best defense is a good offence? At TD, we’re committed to detect and deter anyone from using TD products or services for money laundering and terrorist financing activity. Our dedication is upheld and deployed through four key team functions - Policy, Testing, Advisory and Operations - that together build our Global Anti-Money Laundering (GAML) Program and professional community.

Ready to join us? We have a new opportunity to grow your career in AML (Anti-Money Laundering) Operations.

AML Operations establishes processes to identify unusual and suspicious activities and transactions at the Bank, enterprise-wide. The centralized team manages the daily activities related to Anti-Money Laundering, Bank Secrecy, Enhanced Due Diligence, Sanctions and Anti-Bribery/Anti-Corruption. Roles help to support compliance in these areas and other legislation in each jurisdiction where TD operates.

Job Details

This Group Manager role has accountability for leading and overseeing complex money laundering/ terrorist financing investigations. The role requires significant knowledge of current ML/TF trends, typologies and red flags and a comprehensive understanding of the anti-money laundering/anti-terrorist financing regulatory regime governing this sector. The Group Manager has people management accountabilities that include the provision of guidance, leadership, coaching and development of multiple teams of analysts. The Group Manager is required to develop and maintain effective relationships with internal and external partners.

KEY ACCOUNTABILITIES
CUSTOMER
- Manage a group of AML professionals providing operational support to partners
- Key escalation point for significant risk/exceptions
- Monitor service and control standards against, overall business / department objectives
- Develop and maintain effective working relationships with internal and external partners for the purposes of delivering optimal customer service
- Coach to ensure operational problems are handled appropriately, and participate in the negotiation and resolution of complex and/or escalated issues where necessary

SHAREHOLDER
- Contribute to the development of the business plan and operationalize the plan and deliver on assigned service or functionality
- Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
- Monitor and communicate the effectiveness of strategies, programs, and practices related to own area of expertise
- Set the standards for operations and manageability across the business / function ensuring services are built from the ground up
- Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations
- Ensure department operates in compliance with applicable internal and external requirements
- Ensure appropriate reporting and escalation of issues based on risk profile
- Follow and ensure employees are knowledgeable of and comply with Bank and industry codes of conduct

EMPLOYEE / TEAM
- Set targets and objectives for the teams, and deliver results
- Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivery
- Support an environment where teams freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
- Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
- Establish and foster cohesive teams; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH
- Oversee one team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity
- Work focus time horizon is generally medium to long term with moderate to high focus on strategic planning
- Oversee management of team requiring workforce to decision on acceptable level of risk
- Moderate to High risk potential (loss/reputational) for functional area
- Act as highest point of team escalation for resolution and provides direction to resolve issues or escalate

Job Requirements

What can you bring to TD? Tell us about your most relevant experience, credentials and knowl

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