Assistant General Manager
6 months ago
**Job Title: Assistant General Manager - Supplement King Victoria**
**Location: Victoria, BC**
***
**About Us**:
**Responsibilities**:
**Schedule Management**:
- Efficiently manage the daily schedule, including demo’s and staff events.
**Customer Experience**:
- Ensure the delivery of an exceptional customer experience by overseeing staff adherence to established sales steps.
**Order Processing**:
- Address online order discrepancies promptly and implement corrective actions.
**Inventory and Merchandising**:
- Supervise merchandising activities to enhance the store's visual appeal.
- Manage price tags, brand counts, stock rotation, and monitor short-dated products.
**Store Maintenance**:
- Oversee cleaning and organizing activities to maintain a clean and organized store environment.
**Supplies and Training**:
- Manage inventory of supplies, including office and cleaning supplies.
- Conduct training sessions for staff to ensure they are well-informed and equipped.
**Communication and Documentation**:
- Coordinate with the Marketing Manager by sending product pictures and providing updates on new items.
- Ensure accurate documentation of items needed, returns in Asana, new items information, and customer callback sheets.
**Task Management**:
- Take full charge of the daily task sheet, tracking brand counts, cleaning, and assigning tasks to staff accordingly.
**Financial Management**:
- Manage cash drawer operations securely.
- Contribute to scorecard management, ensuring brand counts are completed.
**Qualifications**:
- Previous experience in a managerial role, preferably in the retail or health and wellness industry.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Proficient in Microsoft Office Suite and other relevant software.
- Knowledge of nutritional supplements is an asset.
Supplement King Victoria is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
**Job Types**: Full-time, Permanent
Pay: $18.00-$22.00 per hour
**Benefits**:
- Casual dress
- Company events
- Flexible schedule
- Paid time off
- Store discount
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime pay
Application question(s):
- Do you currently take any supplements? If yes, what ones?
**Experience**:
- Management: 1 year (preferred)
Work Location: In person
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