General Manager

7 months ago

Victoria, Canada Virtuous Pie Full time

**WHO WE ARE**

At Virtuous Pie our mission is to change the way people eat and mobilize positive change in the world - one slice (or scoop) at a time. We are a full-service restaurant with a focus on great taste, innovation, and surprise that extends from our product to customer service to the design of our space.

Virtuous Pie is proud to offer a delicious range of scratch made plant-based pizza, ice cream, and cocktails that taste great, are good for you, and supports a healthy planet. Our menu is designed to satisfy both vegans and non-vegans. We’re a team of passionate individuals who are committed to delivering exceptional experiences.

We foster an inclusive work environment for all, we don’t discriminate on ethnicity, gender, sexual orientation, or ability. We support our team in reaching their goals both inside and outside of the restaurant. We are a tight-knit team, with no divide between the front and back of house.

We are looking for an experienced Restaurant Manager with a passion for people management & guest experience to join our team and help lead our Victoria location. We are dedicated to working closely with our managers to help them make a positive change in our communities. We want to hear from you

**WHO YOU ARE**

ROLES AND RESPONSIBILITIES

Restaurant Operations:

- Lead team and restaurant operations while on shift.
- Maintain an organized and clean kitchen.
- Work closely with team to ensure fast & high-quality food and beverage programs - from prep to execution, to ticket time, and guest experience.
- Contribute ideas and assist in recipe testing for menu updates, seasonal offerings, and promotions.
- Oversee equipment care and maintenance such as training team in proper use, completing or scheduling repairs as needed.
- Inventory management, food ordering, and receiving & storing product
- Establish and maintain positive and professional working relationships with vendors to support a fresh and local ingredient portfolio.

Administrative Operations:

- Assisting the management team to ensure all financial, personnel, and payroll-related administrative duties are completed accurately, on time, and following Virtuous Pie’s policies and procedures.
- Write weekly schedules that achieve service and budget goals.
- Conduct weekly inventory counts and investigate variances to control restaurant costs. Track and enter invoices into the accounting system, ensuring all invoices are paid on time.
- Assist in writing and complying with the annual restaurant budget. Review the weekly and monthly finances, including profit and loss reports.

Partner and Guest Experience:

- Conducting regular sit-downs and performance reviews with partners. Managing and following up on disciplinary or performance issues with partners.
- Train all partners to maintain a strong work culture and brand identity while upholding the standards of the guest experience.
- Establish and maintain positive, long-lasting, professional relationships with the team.

REQUIRED SKILLS AND EXPERIENCE
- 2+ years of experience as a General Manager/Assistant GM or cumulative and equivalent experience in the restaurant industry.
- 1+ years of experience as a cook or equal experience in kitchens. Proven leadership paired with excellent kitchen skillset.
- Ability to work in an inter-functional team environment.
- Ability to coach others with honesty and professionalism while leading by example.
- Previous experience in leading operations and related administrative works.
- Knowledge and experience using plant-based ingredients.
- Personal alignment with Virtuous Pie’s vision, values, and team culture is considered an asset.
- Experience using Microsoft programs, scheduling software, inventory management software, and POS systems. Experience with Revel POS, 7Shifts, Outlook, Excel, and/or Restaurant 365 Inventory Management System is considered advantageous.
- High standard of professionalism and attention to detail. Excellent written, verbal, and digital communication skills.

**BENEFITS**:

- Employer paid extended Health & Dental Benefits after 3 months
- Employer paid mental health resources through FSEAP
- Food allowance on working days
- Monthly technology allowance
- 3 weeks paid time off
- Potential for yearly bonus based on restaurant performance

Pay: $60,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Discounted or free food
- Employee assistance program
- Extended health care
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Language**:

- English (required)

Work Location: In person

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