Customs, Imports and Exports Officer

3 weeks ago

Ottawa, Canada National Research Council Canada Full time

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for a Customs, Imports and Exports Officer to support Finance and Procurement Services (FPS). This incumbent would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

This incumbent will be specifically responsible for fostering sound import/export services throughout the Council by ensuring the effective resolution of related issues, reviewing imports/exports service arrangements including confirming import/export contract terms, and analyzing the imports/exports landscape to provide timely and comprehensive operational imports/exports recommendations to management and advice to stakeholders.

This includes following related procedures and requirements, interceding, liaising and coordinating on a daily basis with related stakeholders to ensure that the products arrive into storage and that shipping deadlines are closely adhered to, identifying and selecting products from the inventory to then establish priorities and product delivery schedules, and advising insurance agents in writing of shipments giving all pertinent information.

**Screening Criteria**:
**Education**:
Diploma from a secondary school as per provincial standards.

For information on certificates and diplomas issued abroad, please see Degree equivalency

**Experience**:

- Demonstrated research and analytical skills to interpret domestic and international legislation, regulations and policies respecting customs duties, excise taxes and tax for items to be imported / exported for NRC and foreign governments.
- Knowledge and experience of the methods, techniques and practices involved in international procurement, contracting and customs Imports and Exports, to deliver customs operations, provide information and advice to management and staff on customs and tax issues.
- Experience in planning, organization and time management skills to handle a large and dynamic workload, organize work; and recommend policy and procedural enhancements to the Manager to ensure effectiveness and responsiveness to NRC operational needs.
- Experience with office and administrative support services, completion of official forms, NRC and Material Management policies and procedures, SAP/Sigma system, Customs module, Microsoft Program: Excel/Word, NRC Research programs, Freight terms/procedures and policies.

**Condition of Employment**:
Reliability Status

**Language Requirements**:
Bilingual Imperative BBB/BBB

Information on language requirements and self-assessment tests

**Assessment Criteria**:
**Technical Competencies**:

- Knowledge of best methods, techniques and practices to conduct research and analysis to maintain current knowledge of customs and tax legislation, regulations, policies and procedures in Canadian and international contexts.
- Knowledge of importation/exportation of goods according to Canada Border Services Agency rules and regulations. Knowledge of customs and export regulations including the harmonized tariff system and CUSMA trade agreements.
- Knowledge of various Canadian private sector transportation, warehousing, freight forwarders, carrier companies and Intermodal contractors to determine the status of imported goods, their storage and clearance (i.e. bonded facilities, specific border points) and to negotiate or confirm special arrangements as required.
- Knowledge of various office software programs (MS Word, PowerPoint, Excel, MS Outlook and Internet / Intranet) to generate correspondence, prepare spreadsheets, presentations, and training packages, maintain records, exchange information electronically and conduct research.
- Ability to process a high volume of information accurately with mínimal supervision, decision making, problem solving, and ability to meet deadlines, to provide/guide clients with clear instructions.

**Asset**:

- Knowledge of foreign private sector procurement and logistics officers, transportation managers, contractors, freight forwarders, carriers and related suppliers / companies to obtain and provide information regarding customs documentation and shipping restrictions for customs and tax purposes and to exchange data or make special arrangements that facilitate clearance of outgoing shipments.
- Knowledge of foreign High Commissions and Embassies and key contacts to coordinate exports, provide advice and arrange the brokerage of goods and material on behalf of and in conjunction with NRC requirements and agreements.

**Behavioural Competencies**:

- Management services - Client focus (Level 2)
- Management services - Communication (Level 2)
- Management services - Initiative (Level 2)
- Management services - Results orientation (Level 2)
- Management services - Teamwork (Level 2)

**Competency Profile(s)**:
**Relocation**:
Relocation assistance will be determined in accordance with the N

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