Inside Sales Representative

6 months ago

Dundas, Canada Coaster Factory Full time

**Why Join Us**
- $22.50/hr to $26.50/hr, aligned with experience.
- Work in a highly unique industry and interact with customers from across North America and globally.
- Join a small and dedicated team of sales, customer service, and business development professionals.
- Opportunities to travel in Canada/US to tradeshows, exhibits, and other events.
- Empower customers to be product specialists and become increasingly self-sufficient for their organization.

**About the Role**
As an Inside Sales Representative, you will build on a customer-centric sales and service strategy and deliver the optimal sales experience for our customers by:

- Demonstrating commitment to a consultative approach, educating and advising customers while upselling where applicable.
- Understanding fundamentals of industry and client business models in order to accurately access customer needs.
- Mining existing portfolio to identify sales opportunities and provide clients with tailored solutions.
- Proactively build target lists, follow-up on leads and build a sales development routine to drive revenue growth.
- Maintaining a comprehensive knowledge of products and production in order to advise customers and provide solutions.

**About You**
- 5+ years experience in an inside sales role with proven customer service abilities.
- Professional sales experience with high attention to detail while possessing excellent written and communication skills.
- Self-motivated, with high energy and an engaging level of enthusiasm when communicating with team and customers.
- Experienced at sourcing new customers, building relationships and upselling over the course of a relationship.
- Understand customers’ business and advertising/marketing goals to capture and build customer trust.
- Excellent listening and interpersonal skills with a solutions mindset and passion for customer satisfaction.
- Ability to multi-task and establish priorities with a high degree of resourcefulness, flexibility, and adaptability.
- Strong computer literacy, including MS Office software.
- Knowledge and understanding of the printing industry would be considered an asset.
- Post-secondary education with a sales/marketing focus would be considered an asset.

**How You Join**

Canada Coaster is an equal opportunity employer, committed to inclusive, barrier-free recruitment, selection processes, and work environment. We will accommodate the needs of the applicants under _the Ontario Human Rights Code_ and the _Accessibility for Ontarians with Disabilities Act (AODA)_ throughout all stages of the recruitment and selection process. Please advise Canada Coaster to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.

**Job Types**: Full-time, Permanent

Pay: $22.50-$26.50 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer Service: 5 years (preferred)
- Microsoft Office: 3 years (preferred)
- Inside Sales: 5 years (required)
- Sales: 3 years (preferred)

Work Location: In person

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