Farm Store Assistant

5 months ago

Dundas, Canada Liberty Way Farm Full time

**JOB SUMMARY**:
Join our team as a versatile Farm Store Assistant, Farmers Market Attendee, and Harvest Kitchen Culinary Artisan. In this dynamic role, you'll assist with various tasks in our farm store with a focus on customer service and maintaining a welcoming atmosphere. You'll also represent us at farmers market events, engaging with attendees, showcasing our products, and driving sales. Additionally, you'll contribute your culinary creativity in our Harvest Kitchen (also located in our farm store), preparing preserves, baked goods, soups, and other farm-fresh delights. If you're passionate about local agriculture, customer service, and culinary arts, this role offers a unique opportunity to make a meaningful impact.

**KEY RESPONSIBILITIES**:

- **Manage the inventory** - Review inventory ensuring that the store has enough stock to meet customer demand. This involves tracking inventory levels and ordering products as needed.
- **Develop sales strategies** - analyze sales data to identify trends and develop strategies to increase sales and profits.
- **Set pricing** - determine the prices of products sold in the store and adjust prices as needed to remain competitive.
- **Provide customer service** - interact with customers to ensure their satisfaction, address complaints, and answer questions.
- **Develop marketing campaigns** - Assist with developing and implementing marketing campaigns to promote the store and its products.
- **Coordinate events**:

- assist with organizing events such as farmer's markets or special promotions to attract customers.
- **Maintain store appearance** - responsible for ensuring that the store is clean, organized, and attractive to customers.
- **Stay up-to-date on industry trends** - stay informed about the latest industry trends, innovations, and regulations to ensure that the store remains competitive and compliant.
- **Ensure compliance with regulations** - ensuring that the store complies with all applicable regulations, such as food safety regulations.
- **Build relationships with suppliers** - responsible for building relationships with suppliers to ensure that the store has access to high-quality products at competitive prices.
- **Manage On-line sales orders and farm memberships**:

- assist with ensuring that the website and online farm store is operational, orders are being received and processed, memberships are updated and maintained with continuous “value added” services being provided.
- **Order fulfillment** - pack and prepare customer orders ensuring quality, accuracy, and proper packaging for products and/or produce.
- **Egg Collection** - Collect eggs twice a day, clean and package them.
- Additional duties as assigned

**Additional Responsibilities for On-Site Food Preparation**:

- **Create Unique Culinary Offerings**: Develop creative recipes and dishes using farm-fresh ingredients to showcase the farm's produce and products.
- **Menu Planning**:Design seasonal menus that highlight the farm's bounty and cater to diverse customer preferences.
- **Food Preparation**: Prepare meals, snacks, and baked goods on-site, maintaining high standards of quality, flavor, and presentation.
- **Culinary Events**: Host cooking demonstrations, tasting events, and farm-to-table dinners to engage customers and promote farm products.
- **Kitchen Management**: Maintain a clean and organized kitchen space, adhering to food safety protocols and sanitation standards.
- **Collaboration**: Collaborate with farm staff to coordinate harvesting schedules and ensure a steady supply of fresh ingredients for culinary creations.

**Additional Responsibilities for Farmers Market Booth**:

- **Event Preparation**:Participate in farmers market events, including transportation of products, setup, and signage.
- **Product Presentation**: Ensure attractive display of farm products at the booth, highlighting their freshness and quality to attract customers.
- **Customer Engagement**: Interact with farmers market attendees, providing product information, offering samples, and answering questions about the farm and its offerings.
- **Salesmanship**: Utilize persuasive selling techniques to encourage customers to purchase farm products and promote membership programs.
- **Inventory Management**: Monitor inventory levels at the booth, restocking as needed to meet demand and minimize waste.
- **Cash Handling**: Process transactions accurately and securely, handling cash and electronic payments with integrity and professionalism.
- **Event Cleanup**:Break down the booth at the end of farmers market events, ensuring proper storage of equipment and products.
- **Feedback Collection**: Gather feedback from customers about their experience at the farmers market booth, identifying areas for improvement and potential new offerings.

**Additional Responsibilities for Market Gardener (limited role)**:

- Assist with various aspects of the market garden and/or greenhouse operations, including **plan

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