Printer & Pc Technician

4 months ago

Edmonton, Canada Warwood Office Equipment (Edmonton) Ltd. Full time

**Job description**

DESCRIPTION
The Technician’s role is to support customers Print Devices & Peripherals and Dictation Products. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Order entry and the filling of orders.

Explore additional sales & supplies opportunities at every customer contact - generous commission paid on extra sales

RESPONSIBILITIES

Strategy & Planning
Accurately document instances of hardware failure, repair, installation.
Support development and implementation of new hardware installations.
Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.

Operational Management
Liaise with, and provide training and support to, end users on, printing devices, peripherals, dictation hardware & software and other issues.
Install, configure, test, maintain, printing devices, peripherals, dictation hardware & software

Perform on-site or remote analysis, diagnosis, and resolution of problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
If necessary, liaise with third-party support and PC equipment vendors.
Order entry and the filling of orders.

POSITION REQUIREMENTS

Formal Education & Certification
High School Diploma or equivalent.
Criminal Record check may be required to work at some specific customer sites.

Knowledge & Experience
Excellent technical knowledge of network and PC hardware.
Hands-on PC hardware troubleshooting experience.
Mechanical aptitude or experience in the maintenance and repair of print devices, monochrome, color and multi-function devices.
Working technical knowledge of current network protocols, operating systems, and standards.
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Ability to conduct research into PC issues and products as required.

Would need to successfully complete a range of manufacture specific training courses in a timely manner, in both hardware and software products

Personal Attributes
Effective interpersonal skills and relationship-building skills.
Strong written and oral communication skills.
Ability to present ideas in user-friendly language.
Understanding of the organization’s goals and objectives.
- **Self-motivated and directed.**_
Keen attention to detail.
Analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to work in a team-oriented, collaborative environment.
Ability to work with mínimal supervision.
- **Entrepreneurial attitude.**_
Strong customer-service orientation.

WORK CONDITIONS
830-1700 Monday to Friday - part time - as scheduled (This position can evolve into full time)
Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components.
Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals.
Reliable automobile large enough to transport a small to mid size peripheral. Valid Driver's license. Reimbursement at maximum allowable rate allowed by the Canada Revenue Agency for use required to perform duties on a kilometer used basis. Very limited out of town travel.

RENUMERATION
Industry average or above depending on experience. There is a program to increase earnings substantially depending on results obtained through your personal initiative.
Medical and Dental plan mostly paid by Employer.

THE COMPANY
Warwood Office Equipment (Edmonton) Ltd is a privately owned company that has served Western Canada for 70 years. We specialize in Print Devices, Digital Dictation Equipment and Software, PC and Peripherals, Paper Shredders and Paper handling equipment. We support and service what we sell.

**Job Type**: Part-time

**Salary**: $17.00-$30.00 per hour

Expected hours: 20 per week

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

  • Printer Technician

    3 months ago

    Edmonton, Canada Great River Full time

    Position Summary: We are looking for an experienced Printer Technician to join our team! In this role, you would be responsible for servicing various hardware products such as printers, multi-function devices, copiers, etc. and performing additional duties as required. This role typically involves physical installation, transferring settings and/or data,...

  • Hardware Support Technician I

    3 months ago

    Edmonton, Canada PC Corp Inc. Full time

    **ROLE SUMMARY**: Technical Consultant - Hardware Support works across a broad range of vendor technologies. They respond to service orders/tickets performing troubleshooting and diagnosis of hardware devices to resolution, both at depot and on-site. They need to troubleshoot with end-users and to do so, require strong listening and communication skills...

  • IT Technician

    4 months ago

    Edmonton, Canada Great River Full time

    Great River is a Leading in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Vancouver BC, we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses, and consumers. **Responsibilities** - Lenovo certification...

  • Technical Consultant

    3 months ago

    Edmonton, Canada PC Corp Inc. Full time

    PC Corp has been helping businesses grow and thrive by “**making I.T. easy**” since 1982. Our staff are the source of PC Corp’s success! We believe in the magic of collaboration and foster an environment where employees have a say in decisions. This boosts our collective impact and, ultimately, drives our business. We have created a culture that...

  • IT Asset Coordinator

    4 months ago

    Edmonton, Canada Finning International Inc. Full time

    Company: Finning International Inc. Worker Type: Permanent Position Overview: The IT Asset Coordinator role is responsible for preparing, managing and controlling all IT assets (PCs, Printers, mobile devices, warehouse devices, etc.) throughout their life cycle, from acquisition through to final disposition in region. This role has accountability for...

  • On Site Computer Technician Wabasca Alberta

    4 months ago

    Edmonton, Canada ATG Arrow Technology Group Full time

    **This Position requires relocation to Bigstone Cree Nation (approx. 1 hour from Slave Lake AB)** **IT Technician is responsible for**: - _Technical Support: _Ensure that Bigstone Cree Nation Health Center has working computers systems with good Internet access. Responsible and ensure that all daily customer backups are being completed and verified. Ensure...

  • Service Desk Analyst

    6 days ago

    Edmonton, Alberta, Canada Yardstick Technologies Inc. Full time

    About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Yardstick Technologies Inc. As a key member of our Service Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents, and providing troubleshooting expertise to resolve issues as they arise.Key...

  • Service Desk Analyst

    6 days ago

    Edmonton, Alberta, Canada Yardstick Technologies Inc. Full time

    About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Yardstick Technologies Inc. As a key member of our Service Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents, and providing troubleshooting expertise to resolve issues as they arise.Key...

  • Services Technician

    4 months ago

    Edmonton, Canada Insight Enterprises Full time

    Services Technician Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through...

  • Desktop Technician

    4 months ago

    Edmonton, Canada Crystal Glass Canada Ltd. Full time

    **Job Description - Desktop Technician** **Title** Desktop Technician **Description** **Responsibilities** **Strategy & Planning** - Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. **Acquisition & Deployment** - Conduct research on desktop products in support of PC procurement and development...

  • IT Support Technician

    4 months ago

    Edmonton, Canada Alberta Recycling Management Authority Full time

    **IT SUPPORT TECHNICIAN** Alberta Recycling Management Authority (ARMA) is a dedicated not-for-profit organization that acts on behalf of the province to oversee all aspects of end-of-life processing of electronics, paint, tires and used oil materials. Since its inception in 1992, ARMA has led the diversion of 11.6 million electronic devices, 33.9 million...

  • Service Technician

    3 months ago

    Edmonton, Canada Quadient Full time

    **Field Service Technicians - Calgary!** Quadient is looking for Field Service Technicians to work in the field, traveling to customer locations to provide service, maintenance, and installations. The Field Service Technicians we are looking for have the technical skills to troubleshoot issues and ensure that the equipment is installed and working properly,...

  • Print/copier Technician

    5 months ago

    Edmonton, Canada WBM TECHNOLOGIES Full time

    **Printer/Copier Technician** **Objectives** In this technical position, you will provide onsite diagnostic, repair, and deployment services to our local clients. You will work in a fast-paced environment, responding to and resolving client requests with a focus on exceeding our customer’s expectations. You will be constantly learning new technology and...

  • Technician for Audio, Video

    3 months ago

    Edmonton, Canada Karlen Elecom Full time

    **Technician for Audio, Video & Security** Karlen Kada is a multi-trade service provider that safely delivers high quality life safety services, integration systems along with mechanical and electrical solutions. With over 50 years of experience in the industry we are a go to service provider for the northern Alberta region. We are looking for an inspired,...

  • Service Desk Analyst

    6 days ago

    Edmonton, Alberta, Canada Yardstick Technologies Inc. Full time

    About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Yardstick Technologies Inc. As a key member of our Service Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents, and providing troubleshooting expertise to resolve issues as they arise.Key...

  • Service Desk Analyst

    7 days ago

    Edmonton, Alberta, Canada Yardstick Technologies Inc. Full time

    About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Yardstick Technologies Inc. As a key member of our Service Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents, and providing troubleshooting expertise to resolve issues as they arise.Key...

  • Helpdesk IT Support Analyst

    4 months ago

    Edmonton, Canada MSP Corp Full time

    We are seeking a positive, resourceful, and dedicated IT Technician who constantly strives to deliver the highest quality of service and exceed customer expectations. As a member of our Service Team, you will be responsible for providing day-to-day support for customer user support requests, investigating incidents, and providing troubleshooting expertise to...

  • Field Service Technician Ii

    4 months ago

    Edmonton, Canada Moneris Solutions Full time

    **Your Moneris Career - The Opportunity** As a Systems Technician at Moneris, you'll bring technical expertise and a customer-focused approach to deliver an outstanding experience to our merchants. You'll oversee field operations and focus on installing, testing, troubleshooting, repairing and replacing electronic devices at merchant sites in your assigned...

  • Maintenance Technician

    4 months ago

    Edmonton, Canada 7-Eleven Full time

    **Immediately Hiring a Maintenance Technician II** This position is responsible for the maintenance, and/or repair, of a variety of physical plant and specialized equipment in an assigned group of 7-Eleven/Stripes stores within a geographic area. Service calls are initiated from the store via 7Help work orders to appropriate technician. Position reports to...

  • Mobile Device Management Specialist

    3 months ago

    Edmonton, Canada WestWorld Computers Ltd. Full time

    WestWorld Computers has been Western Canada's Apple Specialist since 1979. If you are an Apple enthusiast and love helping people be creative with their technology, then we are the place for you! We are proud to sell and service Apple products and accessories for wide variety of markets, including; home, SMB, corporate and government. **WestWorld Computers...