Concierge

8 months ago

Vancouver, Canada The Wynford Group Full time

**Concierge**

**Wanted: Experienced Concierge**
- Part time employment
- Competitive salary

**Concierge Staff**
- Reports to the Building manager.
- Assist owners and residents with the move-in/move-out process and ensure efficiency in a timely move and in accordance with the bylaws.
- Coordinate tradesmen for all services which is included but not limited to signing them in, giving them keys while making sure to collect them at the end of the job, allowing access to suites upon Owner's authorization and arranging the elevators for tradesmen use (this includes padding and un-padding the elevator if maintenance staff is not on site) when building manager is not on duty.
- To be familiar with the use of all building amenities while keeping track of when and by whom it was used.
- Receive and deliver resident packages, dry cleaning and newspapers at the residents' suite doors.
- Keep track of vehicles in the Visitor Parking area to ensure that residents do not abuse the parking privileges. Coordinate towing of unauthorized vehicles from strata common areas.
- The Concierge will keep regular contact with the Building Manager to alert of all major problems or emergencies.
- Be aware of Location and instructions for each type of emergency including emergency response numbers and procedures. See separate instructions forms; report to strata manager any discrepancies with these instructions and procedures so they may be amended as necessary.
- Provide full reports (ex. incident report) of emergencies or incident occurrences. The concierge will also keep a written log (daily memos) of all matters that are of importance to the Building Manager.
- Remain at the front desk when not performing other duties and maintain a presence of security.
- Provide assistance to guests and residents with their luggage and packages especially for elderly or disabled.
- Acknowledge and greet residents and visitors as they pass by the desk.
- Be very familiar with all emergency procedures and services along with the proper
- operation of mechanical equipment such as the fire panel, fire extinguisher, elevator operations, gas, water and sprinkler shut offs, etc.
- Respond to resident complaints while keeping a detailed log of all events and taking photos.
- Familiarize with the computer and computer software, along with the security cameras and features of the building. Closely monitor CCTV video feeds.
- Report any rules and bylaw violations to the Building Manager and/or Strata Manager
- Work with maintenance and cleaning staff to keep them aware of any areas that need service in order to maintain a clean building.
- Responsible for regular patrols of residential parking areas, along with the mechanical areas, elevator, generator, electrical rooms etc.
- Provide service in the most professional, polite and friendly manner.
- The Concierge shall be knowledgeable of all essential mechanical equipment areas and their proper function and handling.
- Answer the phone in a professional and warm disposition and be prepared to help residents with their questions and requests.
- Be prepared to clean spills in necessary areas such as the elevators, lobbies and main entrances when cleaning staff is not on site.
- Educate and inform residents of Strata bylaws and site procedures. Show locations of garbage, recycling, bicycle storage and storage rooms. Advising residents on proper security procedures, such as waiting for the parking gate to fully close before proceeding.
- Be familiar with suites spare keys, master key and allowed people to receive keys.
- Schedule Theatre, Guest and Meeting Rooms accordingly. Be familiar with the related forms, booking ways, pre & post inspection procedures.
- Be familiar with the Strata Community Portal to use resources.
- The afternoon and weekend shift to do walk-through at parking and boulevards twice per shift. Pick up any garbage or pet droppings and report any unusual security issues.
- Break time must be taken on site.
- Not to operate any personal electronic equipment such as mobile phones, tablets, laptops, etc.
- Always keep Concierge area tidy.
- Vacate premises immediately when no longer in uniform. Do not linger at the desk.
- Additional duties may be added at any time upon the request of the Strata Council, Building Manager or the Strata Manager.

**To be successful in this role, you will require**:

- **Concierge Knowledge**:Solid understanding of concierge responsibilities with previous customer service-related experience.
- **Adaptive Team Player**:A strong sense of collaboration, ready to take on varied roles to support and enhance overall building operations, including tasks outside the typical managerial scope.
- **Organizational Prowess**:Exceptional organizational skills, with a talent for efficiently managing tasks, schedules, and resources to maximize productivity.
- **Effective Listening and Planning**:Strong listening abilities coupled with the skill to assess situations and develop s

  • Concierge

    2 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Concierge Overnight Full-time - residential condominium** **Company overview** CMI Concierge & Security Inc. provides exceptional service to residential condominium clients across Greater Vancouver. Established in 1997, we are Vancouver’s leading provider of premium concierge and security services for residential properties, and we set the standard for...

  • Concierge

    6 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Job description**: Join our team of residential condominium concierge and security service specialists in Surrey (close to skytrain). **CMI Concierge and Security Inc.** is Vancouver's Premier Provider of Concierge and Security Services to Condominium Residences. We are expanding our services and we are looking for a **Full-time night concierge in...

  • Concierge

    3 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Concierge - residential condominium** **Company overview** CMI Concierge & Security Inc. provides exceptional service to residential condominium clients across Greater Vancouver. Established in 1997, we are Vancouver’s leading provider of premium concierge and security services for residential properties, and we set the standard for excellence in our...

  • Concierge

    3 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Concierge Full-time - residential condominium** **Company overview** CMI Concierge & Security Inc. provides exceptional service to residential condominium clients across Greater Vancouver. Established in 1997, we are Vancouver’s leading provider of premium concierge and security services for residential properties, and we set the standard for excellence...

  • Concierge

    6 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **CMI Concierge & Security Company** We are a growing organization. CMI had a privileged to service clients in Greater Vancouver and Lower Mainland since 1997. We've been recognized as Vancouver's premier provider of concierge and security service to residential and commercial properties. In recent years we expanded our operation to offer commercial...

  • Concierge

    6 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **CMI Concierge & Security Company** We are a growing organization. CMI had a privileged to service clients in Greater Vancouver and Lower Mainland since 1997. We've been recognized as Vancouver's premier provider of concierge and security service to residential and commercial properties. In recent years we expanded our operation to offer commercial...

  • Concierge

    6 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Job description**: **CMI Concierge & Security Company** We are a growing organization. CMI had a privileged to service clients in Greater Vancouver and Lower Mainland since 1997. We've been recognized as Vancouver's premier provider of concierge and security service to residential and commercial properties. In recent years we expanded our operation to...

  • Head Concierge

    6 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **HEAD CONCIERGE, CONDOMINIUM**: - Team Lead / Front Desk Supervisor_ We are welcoming a skilled concierge professional to lead our team in a residential strata building in Vancouver. Bring your passion for customer service and proven experience as a supervisor to this important role. We are expanding. Grow your career with us. **Position Summary** The...

  • Head Concierge

    3 days ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Head Concierge** We are welcoming a skilled supervisor/head concierge professional to lead our team in a residential strata building in Richmond. Bring your passion for customer service and proven experience as a supervisor to this important role. We are expanding. Grow your career with us. **Position Summary** The Head Concierge is a front-line leader...

  • Head Concierge

    3 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Head Concierge** We are welcoming a skilled supervisor/head concierge professional to lead our team in a residential strata building in Richmond. Bring your passion for customer service and proven experience as a supervisor to this important role. We are expanding. Grow your career with us. **Position Summary** The Head Concierge is a front-line leader...

  • Head Concierge

    4 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Head Concierge** We are welcoming a skilled supervisor/head concierge professional to lead our team in a residential strata building in Vancouver. Bring your passion for customer service and proven experience as a supervisor to this important role. We are expanding. Grow your career with us. **Position Summary** The Head Concierge is a front-line leader...

  • Head Concierge

    6 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **CMI Concierge & Security** **HEAD CONCIERGE** We are welcoming a skilled concierge professional to lead our team in a large, residential strata building. Bring your passion for customer service and proven experience as a supervisor to this important role. We are expanding. Grow your career with us. **Position summary** **Location: Downtown...

  • Concierge

    6 months ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    We are looking for a** Full-time Graveyard Concierge.** **Shifts**: 00:01 to 8:00 am Tuesday to Saturday **Location**: Downtown Vancouver If you are interested, please don't hesitate to apply. Tuesday to Saturday 00:01 to 8:00 am 40 hours per week

  • Concierge

    6 months ago

    Vancouver, Canada Air Canada Full time

    **Description** **Location**:Vancouver, BC, Canada (onsite) **Starting Salary**:$17.00/hour **Branch**:Airports North America **Category**:Unionized (UNIFOR) **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by...

  • Concierge

    6 months ago

    Vancouver, Canada The Wynford Group Full time

    **Concierge**Wanted**: **Experienced Concierge for Coal Harbour Condo Tower** - Full-time employment or part time employment - Must be prepared to work afternoon shift, dayshift, and/or weekend shifts. - 44K salary and benefits for full time employment depending upon experience. - Reports to the Building Manager. **To be successful in this role, you will...

  • Concierge

    3 months ago

    Vancouver, Canada Residential Condominium Full time

    **CONCIERGE FOR LUXURY RESIDENTIAL CONDOMINIUM** Two Harbour Green in Coal Harbour, Vancouver, B.C. is looking for a concierge to supplement its high-performance customer service delivery team. Two Harbour Green is a luxurious residential building that is made up of a 30-level 62 suites tower and 9 townhouses, a total of 71 units. It offers great amenities...

  • Concierge

    6 months ago

    Vancouver, Canada Tribe Management inc Full time

    **Position**: Concierge (Full Time, Permanent) **Location**: Downtown Vancouver, British Columbia **Start Date**: ASAP **About Us** One of our clients is currently hiring for an experienced Concierge professional with an annual salary of $65,000 plus benefits. The primary function of this position is to support operations of the property’s concierge...

  • Concierge

    6 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **CONCIERGE** **What’s in it for you**: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team Do you like to delight clients and colleagues by going above and beyond to resolve their inquiries and deliver world class exceptional customer experiences? If so, explore what we have to offer! **What your day will...

  • Concierge

    6 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

  • Concierge - Director, Concierge Integration

    6 months ago

    Vancouver, Canada Aritzia Full time

    THE TEAM The mission of the Concierge Integration Department is to ensure the seamless running of the day-to-day Concierge business and initiatives by reducing churn and increasing productivity. THE OPPORTUNITY Aritzia is growing and our Concierge Integration team is growing with it. This is a unique opportunity to lead and motivate the team responsible...