Internal IT Support Technician

3 weeks ago

Calgary, Canada FULLY MANAGED INC Full time

Fully Managed is a leader in digital business transformation and managed services. As a ServiceNow Elite partner, we enable organizations to navigate and excel in the digital-first work world. Our mission is #CreatingPeaceOfMind through better IT, customer and employee experiences to make work flow We eat, sleep, and breathe our core five values:

- Fanatical Service
- Absolute Accountability
- Inspiring our People
- Passion for Innovation
- Monomaniacal about Process

We are a team, a family, and a group of world class collaborators who also have A LOT of fun together.

**Why Fully Managed**:
We don’t want to fill jobs; we want to partner with you throughout their career journey by providing:

- career growth and professional development by sponsoring your ServiceNow Certifications
- the technology you need to enhance your daily work,
- a team of like-minded professionals without ego that help each other grow and flourish
- a comprehensive benefit package, and
- paid time off.

We recognize that everyone has a life outside of work and show our commitment by offering:

- a remote work environment,
- flexible hours, and a
- fitness subsidy.

**Key areas of responsibility**
- The role will require an individual with strong technical and organizational skills. The Internal IT Technician will be responsible for end-user support as well as the ongoing availability, stability and performance of Fully Managed’s infrastructure and IT services.
- Provide basic support for Network equipment (switches, firewalls)
- Participate and/or lead project-based work as required
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
- Administer and support Active Directory, Exchange, Windows servers
- Work as a technical resource on assigned projects
- Maintain and create any appropriate documentation
- Development of procedures with internal stakeholders
- Interface and provide technical support to remote offices
- Participate in providing 24/7 on-call support for IT environment as required
- Participate in weekend maintenance activities, as required
- Install and configure server and desktop operating systems
- Be comfortable working in a secure production environment with appropriate procedures and policies for a SaaS
- Hands-on experience with installation of cable, operating systems, and software systems
- Ability to promote IT best practices in infrastructure management and user support
- Other duties as required

**Qualifications**:

- 3 - 5 years Windows administration experience
- 3 - 5 years Windows server 2008, 2012, 2016
- Active Directory user management
- Manage security and distribution groups
- Windows DNS, DHCP, GPO
- Windows 7,8,10
- Knowledge of network basics
- Knowledge of VPN basics
- Knowledge of VMWare (ESXi)
- Knowledge of MS SQL and reporting
- Knowledge of and experience with Microsoft Office 365 administration
- Troubleshooting/provisioning skills (workstations and servers)
- At least basic knowledge of NAS/SAN
- Excellent problem-solving skills
- Knowledge of power shell and windows scripting
- Experience with AIX, Linux and/or Unix is an asset
- Experience with hosted VoIP solutions
- Microsoft, VMWare, and/or Cisco certification(s) an asset

**Other Assets**:

- Strong customer service experience
- Technical sales experience
- Experience in a multisite environment
- Experience with server clusters
- Experience in a multi-tenant hosting environment
- Certifications from software/hardware vendors
- Ability to multitask and maintain focus on priorities is a must.
- Good organizational and documentation skills.
- Excellent communication skills.
- Self-motivated and results oriented.
- Ability to work under tight deadlines; multi-tasking abilities are essential
- Always maintain a high degree of professionalism, courteousness, and friendliness

**Interested?**

Fully Managed promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act. Fully Managed provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the recruitment process, please advise us if you require any accommodation.

**No recruiters and no phone calls please

  • IT Support Technician

    2 days ago

    Calgary, Canada Fix Network Full time

    **Your career can go a long way with Fix Network!**: Fix Network is looking for an** IT Support Technician **able to take a firm grip on the wheel and complete our projects in a constantly changing world! **Your responsibilities as an IT Support Technician at Fix Network;** - Provide IT support to corporate users and franchisees via phone or user portal; -...

  • Intermediate IT Technician

    17 hours ago

    Calgary, Canada IT Real Simple Inc Full time

    We are seeking a talented and experienced Intermediate IT Technician with a minimum of five years of relevant experience to join our team. This is a full-time permanent position, with working hours of eight hours per day, Monday to Friday, and occasional weekend availability as needed. At our organization, we prioritize work-life balance and provide the...

  • user support technician

    4 weeks ago

    Calgary, Canada Mann International IT Ltd. Full time

    Education: College/CEGEPExperience: Experience an assetWork settingTelecommunications industryConsulting firmFinancial technologyOffice buildingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to...

  • user support technician

    4 weeks ago

    Calgary, Canada Mann International IT Ltd. Full time

    Education: Expérience: EducationCollege/CEGEPWork settingTelecommunications industryConsulting firmFinancial technologyOffice buildingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and...

  • user support technician

    4 weeks ago

    Calgary, Canada Softech IT Solutions Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...

  • user support technician

    2 weeks ago

    Calgary, Canada Softech IT Solutions Inc. Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

  • IT End User Support Technician

    4 days ago

    Calgary, Canada Epsilon Solutions Ltd. Full time

    Job Title : IT End User Support TechnicianJob Location : Calgary, ABJob DescriptionGENERAL REQUIREMENTAs a member of the End User Support team, the incumbent, with a minimum of 5 years technical experience. Is customer service oriented and provides timely and high-quality technical support to customers. A Technical Certification (Microsoft/Client/Dell) and...

  • Document Management Technician

    24 hours ago

    Calgary, Canada Procom Full time

    Document Management Technician Intro On behalf of our Client Procom is seeking a Document Management Technician crucial for supporting all stages of the Document Management Lifecycle for Canadian Thermal Upstream projects. The role involves close collaboration with internal project engineers and external engineering firms, ensuring the high quality and...

  • IT End User Support Technician

    4 days ago

    Calgary, AB, Canada Epsilon Solutions Ltd. Full time

    Job Title : IT End User Support Technician Job Location : Calgary, AB Job Description GENERAL REQUIREMENT As a member of the End User Support team, the incumbent, with a minimum of 5 years technical experience. Is customer service oriented and provides timely and high-quality technical support to customers. A Technical Certification...

  • Document Management Technician

    22 hours ago

    Calgary, Canada Procom Full time

    Document Management Technician IntroOn behalf of our Client Procom is seeking a Document Management Technician crucial for supporting all stages of the Document Management Lifecycle for Canadian Thermal Upstream projects. The role involves close collaboration with internal project engineers and external engineering firms, ensuring the high quality and...

  • Document Management Technician

    1 day ago

    Calgary, Canada Procom Full time

    Document Management Technician IntroOn behalf of our Client Procom is seeking a Document Management Technician crucial for supporting all stages of the Document Management Lifecycle for Canadian Thermal Upstream projects. The role involves close collaboration with internal project engineers and external engineering firms, ensuring the high quality and...

  • Document Management Technician

    21 hours ago

    Calgary, Canada Procom Full time

    Document Management Technician IntroOn behalf of our Client Procom is seeking a Document Management Technician crucial for supporting all stages of the Document Management Lifecycle for Canadian Thermal Upstream projects. The role involves close collaboration with internal project engineers and external engineering firms, ensuring the high quality and...

  • Pharmacy Technician

    2 weeks ago

    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: Core duties may include, but are not limited to:Order entry, preparation, repackaging and final product checking of chemotherapy, sterile and non-sterile products, individual patient prescriptions, and ward stock.Provide accurate and efficient dispensing of medication.Provide service line delivery of medication to inpatient...

  • Pharmacy Technician

    2 weeks ago

    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: Practicing within their full scope, the Pharmacy Technician performs all aspects of drug distribution to provide for the effective daily operation of all departmental services and programs leading to safe and effective patient care. Core duties may include, but are not limited to:Order entry, preparation, repackaging and final product...

  • Pharmacy Technician Intern

    7 days ago

    Calgary, AB, Canada Safeway Full time

    *Requisition ID: *182271 *Career Group: *Pharmacy Careers *Job Category: *Retail - Pharmacy *Travel Requirements: *0 - 10% *Job Type: *Part-Time *Country: *Canada (CA) *Province: *Alberta *City: *Calgary *Location: *4324 Safeway Continuing Care Pharmacy *Postal Code: *T2J 6S1 Safeway grocery stores provide an exceptional food shopping experience to...

  • Pharmacy Technician Intern

    7 days ago

    Calgary, AB, Canada Safeway Full time

    *Requisition ID: *182271 *Career Group: *Pharmacy Careers *Job Category: *Retail - Pharmacy *Travel Requirements: *0 - 10% *Job Type: *Part-Time *Country: *Canada (CA) *Province: *Alberta *City: *Calgary *Location: *4324 Safeway Continuing Care Pharmacy *Postal Code: *T2J 6S1 Safeway grocery stores provide an exceptional food shopping experience to...

  • Pharmacy Technician Intern

    1 week ago

    Calgary, AB, Canada Safeway Full time

    *Requisition ID: *182271 *Career Group: *Pharmacy Careers *Job Category: *Retail - Pharmacy *Travel Requirements: *0 - 10% *Job Type: *Part-Time *Country: *Canada (CA) *Province: *Alberta *City: *Calgary *Location: *4324 Safeway Continuing Care Pharmacy *Postal Code: *T2J 6S1 Safeway grocery stores provide an exceptional food shopping experience to...

  • Pharmacy Technician Intern

    7 days ago

    Calgary, AB, Canada Safeway Full time

    *Requisition ID: *182271 *Career Group: *Pharmacy Careers *Job Category: *Retail - Pharmacy *Travel Requirements: *0 - 10% *Job Type: *Part-Time *Country: *Canada (CA) *Province: *Alberta *City: *Calgary *Location: *4324 Safeway Continuing Care Pharmacy *Postal Code: *T2J 6S1 Safeway grocery stores provide an exceptional food shopping experience to...

  • Pharmacy Technician

    2 weeks ago

    Calgary, Canada Alberta Health Services Full time

    Your Opportunity: Practicing within their full scope, the Pharmacy Technician performs all aspects of drug distribution to provide for the effective daily operation of all departmental services and programs leading to safe and effective patient care. Core duties may include, but are not limited to:Order entry, preparation, repackaging and final product...

  • Desktop Support Technician

    3 days ago

    Calgary, Canada CGI Full time

    Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our...