user support technician
4 weeks ago
- Education: College/CEGEP
- Experience: Experience an assetWork setting
- Telecommunications industry
- Consulting firm
- Financial technology
- Office buildingTasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidentsWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- SittingPersonal suitability
- Accurate
- Client focus
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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IT End User Support Technician
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Calgary, AB, Canada Epsilon Solutions Ltd. Full timeJob Title : IT End User Support Technician Job Location : Calgary, AB Job Description GENERAL REQUIREMENT As a member of the End User Support team, the incumbent, with a minimum of 5 years technical experience. Is customer service oriented and provides timely and high-quality technical support to customers. A Technical Certification...
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User Support Technician
4 weeks ago
Calgary, Canada ED Tech Network Solutions Ltd. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
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Calgary, Canada NRIT Consulting Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
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User Support Technician
7 days ago
Calgary, Canada PHONELOGIX INC. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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User Support Technician
4 weeks ago
Calgary, Canada Advance Logics Ltd. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
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User support technician
2 weeks ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeLanguages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...
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User support technician
5 days ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeLanguages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Salary: $30.00/hour Positions: 2 Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...
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User Support Technician
7 days ago
Calgary, Canada Ace Management Consulting Ltd. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...
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user support technician
3 weeks ago
Calgary, Canada NRIT Consulting Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
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user support technician
4 weeks ago
Calgary, Canada Canadian Petroleum Center Inc Full timeEducation: Expérience: EducationCollege/CEGEPWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...
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User Support Technician
4 weeks ago
Calgary, Canada Mann International IT Ltd. Full timeEducation: - Expérience: **Education**: - College/CEGEP **Work setting**: - Telecommunications industry - Consulting firm - Financial technology - Office building **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides,...
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user support technician
3 weeks ago
Calgary, Canada Access Academy Inc. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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User Support Technician
1 month ago
Calgary, Canada PHONELOGIX INC. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...
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user support technician
4 weeks ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to...
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user support technician
4 weeks ago
Calgary, Canada Rcom Communication Ltd Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingTelecommunications industryInternet Service Provider (ISP)TasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...
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user support technician
4 weeks ago
Calgary, Canada FIBERCOMM COMMUNICATIONS LTD Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response...
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user support technician
4 weeks ago
Calgary, Canada Cardiai Inc Full timeEducation: College/CEGEPExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesProvide business systems, network and Internet support to users in...
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user support technician
4 weeks ago
Calgary, Canada CAN TECH WORLD Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingRelocation costs covered by employerWilling to relocateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in...
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user support technician
3 weeks ago
Calgary, Canada Cardiai Inc Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesProvide business systems, network and Internet support to users in response to...
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user support technician
4 weeks ago
Calgary, Canada CAN TECH WORLD Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingRelocation costs covered by employerWilling to relocateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...