Student Support Administrator

2 months ago


Athabasca, Canada Athabasca University Full time

**Athabasca University's Faculty of Business is currently recruiting for a temporary full-time Student Support Administrator.
**This temporary position is currently being offered as a six (6) month temporary position with an end date of May 31, 2025, with the possibility of extension.**
- First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02. _

**The Position**:
**Qualifications**:

- Some post-secondary training required, and Undergraduate degree preferred.
- Two years' experience in a post-secondary setting, preferably in student or customer service.
- A working knowledge of computer operating systems such as, 0365 including Outlook, Microsoft Word, Microsoft Dynamics, Excel, PowerPoint, Banner, Internet, Notes and electronic mail required.
- Excellent interpersonal, administrative, communication, time management and organizational skills required.
- Experience in a post-secondary environment with exposure to academic systems such as: Student records system (Banner), Relationship Management System (CRM), MuchLearning, LMS systems, Library systems, Registry systems, Learning Services (Tutorial) systems, Finance systems, Media production and Course Materials would be considered an asset.
- Extensive knowledge of AU's policies and procedures and academic courses and programs are considered an asset.
- Equivalent education and experience or a combination of these may be considered

A detailed job description can be viewed at: Student Support Administrator

**Contact Information**

**Athabasca First**

To discover the Town and Region of Athabasca, go to: Visit Athabasca.

**What AU Offers**:
Benefits and Pension eligibility differs based on employee group and **_may_** include:

- Defined Benefits Pension Plan
- Alberta Health Care
- Extended Health Care
- Life Insurance, Accidental Death & Dismemberment Insurance
- Disability Coverage
- Vacation
- Office Closure between Christmas and New Year's Day
- Discretionary Benefit Fund
- AU Course Allowance
- A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.)
- Employee & Family Assistance Program (EFAP)

Educational credentials will be verified before an offer of employment is extended. An offer of employment is conditional upon verification of educational credentials.

All educational credentials must be recognized in Canada.
- Working outside of Canada is not supported by Athabasca University. You are legally not permitted to work for Athabasca University if you are living outside of Canada._



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