Student Advisor

**_Athabasca University's Faculty of Businessis currently recruiting for the position ofStudent Advisor._**
- Please note: This opportunity includes both a permanent position and a temporary secondment._

**The position**:
This position is responsible for providing program and course information to active and prospective students, in particular those students in programs and courses offered by the Faculty of Business. Student Advisors also ensure students are redirected or receive the appropriate academic support, program advising and provided up to date university policies and procedures as required. Student Advisors are also responsible for the troubleshooting of technical difficulties that students have with Athabasca University web forms, sites and with Faculty of Business online course sites, online examinations etc.

**Qualifications**:

- Undergraduate degree and two years' experience in a post-secondary setting, preferably in student or customer service.
- Equivalent education and experience or a combination of these would be considered.
- Experience in a post-secondary environment with exposure to academic systems such as: Student records system (Banner), Library systems, Registry systems, Learning Services(Tutorial)systems, Finance systems, Media production and Course Materials.
- A working knowledge of computer operating systems such as, Microsoft Word, Microsoft Dynamics, Excel, PowerPoint, Banner, Degree Works, Internet, Notes and electronic mail.
- Excellent interpersonal, administrative, communication, time management and organizational skills.
- Ability to work as part of a team to facilitate the student's learning process.
- Extensive knowledge of AU's policies and procedures, especially those that pertain to Faculty of Business programs is an asset.

A detailed job description can be viewed at: Student Advisor

**Athabasca First**

To discover the Town and Region of Athabasca, go to: Visit Athabasca.

**What AU Offers**:
Benefits and Pension eligibility differs based on employee group and **_may_** include:

- Defined Benefits Pension Plan
- Alberta Health Care
- Extended Health Care
- Life Insurance, Accidental Death & Dismemberment Insurance
- Disability Coverage
- Vacation
- Office Closure between Christmas and New Year's Day
- Discretionary Benefit Fund
- AU Course Allowance
- A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.)
- Employee & Family Assistance Program (EFAP)

Educational credentials will be verified before an offer of employment is extended. An offer of employment is conditional upon verification of educational credentials.

All educational credentials must be recognized in Canada.
- Working outside of Canada is not supported by Athabasca University. You are legally not permitted to work for Athabasca University if you are living outside of Canada._