Field Support Specialist

6 months ago

Saskatoon, Canada Solinftec Canada Inc. Full time

:
The position requires technical and operational knowledge surrounding the digital agriculture solutions commercialized by Solinftec. It requires background knowledge of the agricultural processes of customers where these solutions will be implemented (farms) This knowledge will be used to improve the customer's learning process with new technologies, with a goal of meeting the expectations of the client as quickly as possible.

After a sale has been made, the Field Support Specialist is responsible for planning, coordinating, and executing all stages of deployment necessary for the solution in our clients' operations. Including but not limited to: Training and troubleshooting the solution based on the customer's needs, weekly communication with the customer and presenting seasonal data. The Field Support Specialist is also responsible for maintaining an excellent relationship with the clients during and beyond the implementation process.

MAIN DUTIES & RESPONSIBILITIES:

- Responsible for leading the training, execution, presentation of results, and technical support for clients with pilot or commercial projects.
- Maintain client relationships through onsite visits, online meetings, frequent follow ups, and necessary projects to keep customer retention high.
- Understanding the customer’s needs and business objectives and identifying how our company can add value with novel solutions.
- Serve as the primary contact between Solinftec and the customers.
- Interact with different teams (IT, Sales, Product, Research and Development) during project implementation.
- In-depth knowledge of the technical and operational details
- Quick decision-making ability focused on project success and customer satisfaction.
- Document the implementation of project activities in a complete, accurate, and efficient way.
- Stay up to date on the product roadmap to keep the customer updated about the new solutions
- Work with Field Team members to perform Solix robot responsibilities within the field
- Ability to travel within designated territory
- Willingness to work extended hours and occasional weekends throughout the spring and fall season

EXPERIENCE:

- 1 to 3 years working with agriculture processes (row crop growers, retailers) and technologies for agriculture.
- 0 to 3 years working with automation, computer systems, or similar experience accepted.

SKILLS & QUALIFICATIONS:

- Bachelor’s or Associate’s degree in Ag Business, Ag Technology Management, Agronomy, or related fields
- Basic Mechanical Knowledge
- Ability to lift up to 50 pounds
- Ability to understand new technological solutions for digital agriculture and their impact
- Self-motivated and capability to work independently
- Hands on experience with farming and/or machine operation
- Ability to face new challenges and overcome them in a high-pressure environment
- Demonstrated critical thinking, analytical, and problem-solving abilities
- Outstanding organizational and communication skills
- Ability to work in a team-oriented, collaborative environment
- A valid driver’s license is required
- Being legally allowed to work in Canada is required

ADDITIONAL SKILLS:

- Experience in AgTech or Precision Agriculture is preferred.
- Knowledge of Spanish or Portuguese is beneficial, but not required.

LOCATION:
Saskatoon and trips to farms in Saskatchewan. Classification: Full-time

**Salary**: $37,598.06-$64,778.98 per year

**Benefits**:

- Casual dress
- Company car
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- IT support: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

  • Electrical Field Engineer Specialist

    1 week ago

    Saskatoon, Saskatchewan, Canada Technical Support Group Staffing Services Ltd. Full time

    TSG STAFFING SERVICES Ltd. is seeking an Electrical Field Engineer to fill a contract opportunity in the Saskatoon area.As an Electrical Field Engineer, you will provide technical expertise for project execution strategies and monitor progress to ensure timely completion.You will be responsible for coordinating and directing field execution of projects,...

  • Support Specialist

    2 months ago

    Saskatoon, Saskatchewan, Canada beBee Professionals Full time $35,000 - $45,000

    We are looking for a Support Specialist to join our team at beBee Professionals. In this role, you will be responsible for providing support to our customers, helping them with inquiries and resolving any issues they may encounter.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide information about our products and...

  • Field Specialist Intern H/F

    2 months ago

    Saskatoon, Canada Hatch Full time

    With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. Our mining and metals teams help our clients to safely and sustainably mine the minerals and metals used in our everyday lives. Want to play a part of...

  • Engineer (Field Specialist)

    2 months ago

    Saskatoon, Canada Bantrel Co Full time

    p>Bantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.For 40 years we have delivered end-to-end solutions for some of Canada’s most challenging and complex energy, mining, infrastructure, and nuclear projects, with an unrelenting focus on safety and quality. Bantrel...

  • Senior Electrical Field Engineer

    3 weeks ago

    Saskatoon, Saskatchewan, Canada Technical Support Group Staffing Services Ltd. Full time

    Job SummaryWe are seeking an experienced Senior Electrical Field Engineer to join our team at Technical Support Group Staffing Services Ltd. in the greater Saskatoon area.This contract opportunity involves providing technical expertise for project execution strategies, monitoring project progress, and ensuring safe and cost-effective utilization of...

  • Disability Support Worker

    6 months ago

    Saskatoon, Canada Choice.Passion.Life. Support Services INC. Full time

    **About Us**:Choice.Passion.Life. Support Services INC.** is a community-based **Not-for-Profit** agency that is dedicated to developing collaborative community partnerships in support of individuals living with developmental, cognitive, physical, or mental health disabilities. Our mission is to empower and engage our supported individuals in a community...

  • Electrical Field Based Engineer

    3 weeks ago

    Saskatoon, Canada Technical Support Group Staffing Services Ltd. Full time

    TSG STAFFING SERVICES is currently recruiting for an ELECTRICAL FIELD ENGINEER for a contract opportunity in the greater Saskatoon area.Qualified candidates are encouraged to APPLY with their personal WORD resume through:Job Responsibilities:Providing technical knowledge and expertise for the development of sound project execution strategiesMonitoring,...

  • Casual Disability Support Worker

    3 months ago

    Saskatoon, Canada Choice.Passion.Life. Support Services INC. Full time

    Choice.Passion.Life. Support Services INC. is a community based Not-for Profit agency that is dedicated to developing collaborative community partnerships in support of individuals living with developmental, cognitive, physical, or mental health disabilities. Choice.Passion.Life. Support Services INC's mission is to empower and engage our supported...

  • Dealer Support Specialist

    7 months ago

    Saskatoon, Canada Norseman Structures Full time

    Norseman Structures has been in the protection and shelter business for over 100 years, starting with the fabrication of outfitter and exploration tents in the 1920s. Today we deliver a wide variety of ShelterSolutions to customers in virtually every industry, in a variety of climates, anywhere in the world. We are looking to add a **Dealer Support...

  • Healthcare Support Specialist

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Health Careers in Sask Full time

    We are seeking a skilled and detail-oriented Healthcare Support Specialist to join our team at Health Careers in Sask. This is an exciting opportunity to provide administrative support to our healthcare professionals, ensuring the smooth operation of our unit.About the Role:Job Type: Part-time temporaryFTE: 0.55Hours of Work: 7 shifts of 11.78 hours per 4...

  • Customer Care Support Specialist

    7 months ago

    Saskatoon, Canada Crestline Coach LTD. Full time

    Headquartered in Saskatoon, Crestline is part of an industry-leading group of companies; Demers Ambulances, Braun Industries and Medix Specialty Vehicles.Together, we strive to be the **partner of choice**, dedicated to **safety** and **innovation**, delivering an **exceptional customer experience** through **empowered employees**. If you're ready for a new...

  • Operations Support Specialist

    3 weeks ago

    Saskatoon, Saskatchewan, Canada beBee Professionals Full time $30,000 - $45,000

    OverviewbeBee Professionals in Saskatoon is seeking a detail-oriented Operations Support Specialist to assist with daily office operations.The ideal candidate will possess strong organizational skills, excellent communication abilities, and proficiency in MS Office.ResponsibilitiesManage scheduling and appointments for the team.Maintain accurate filing...

  • Office Support Specialist

    2 months ago

    Saskatoon, Saskatchewan, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Office Support Specialist to join our team at beBee Professionals in Saskatoon. As an Office Support Specialist, you will be responsible for ensuring the smooth day-to-day operations of our office. This includes handling administrative tasks, managing office correspondence, and maintaining accurate...

  • Field Sales Specialist

    1 week ago

    Saskatoon, Canada Rogers Communications Full time

    Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity,...

  • Field Sales Specialist

    2 months ago

    Saskatoon, Canada Rogers Full time

    Field Sales Specialist (Saskatoon) Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to...

  • Site Support Specialist

    2 months ago

    Saskatoon, Saskatchewan, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Saskatoon is seeking a Site Support Specialist to join our team. The ideal candidate will have a strong work ethic and attention to safety, and will be able to assist skilled tradespeople in a variety of construction tasks.Key Responsibilities:Assist carpenters, electricians, and other skilled workers on-site.Load and unload...

  • Cyber Risk Management Professional

    3 weeks ago

    Saskatoon, Saskatchewan, Canada This is an IT support group Full time

    Deloitte's Cyber Security practice advises organizations on reducing vulnerability, mitigating cyber risks, and making informed decisions to elevate their security postures. We are seeking a skilled Cyber Risk Management Professional to join our team.About the RoleThis is an exciting opportunity for a seasoned professional to leverage their expertise in...

  • Therapeutic Support Specialist

    3 weeks ago

    Saskatoon, Saskatchewan, Canada Health Careers in Sask Full time

    Health Careers in Sask is seeking a skilled Therapeutic Support Specialist to join our team. This full-time regular position offers an attractive salary of $27,990 to $30,000 per year. About the Role:As a Therapeutic Support Specialist, you will work under the direction of a Registered Therapist to restore, maintain and/or enhance the level of functional...

  • Field Experiences Officer, College of Education

    4 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Field Experiences Officer, College of Education**: **Primary Purpose**:To be an integral part of the Field Experiences team by participating in building relationships between the College of Education and external partners and First Nations people related to field experiences. To support the field experience team by being the first point of contact for: 2)...

  • Field Testing Agronomist

    6 months ago

    Saskatoon, Canada Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...