Organizational Change Manager

3 weeks ago

Ottawa, Canada NTT DATA Full time

**Req ID**: 224086

We are currently seeking a Organizational Change Manager to join our team in Ottawa, Ontario (CA-ON), Canada (CA).

**How You'll Help Us**:
As an Organizational Change Manager, you will use your wide array of knowledge to provide support to our clients. If you are passionate about driving business transformation through change management, you will be a great fit for our team. In this hands-on role, you will work closely with a talented project team and our clients to design, build and evolve their business strategies.

**How We Will Help You**:
Joining our organization is not only a job, but a chance to grow your career. We will make sure to equip you with the skills you need to produce results. Whether it is providing you with training or helping you get new certifications, we will help you grow your skills so you can continue to deliver increasingly valuable work.

**Why the Role Is Important**:
The Organizational Change Manager plays a key role in ensuring change driven through project initiatives are in alignment with overall objectives. In this role, you are a strong communicator, have experience working with complex teams and with stakeholders at all engagement levels. You take a collaborative approach to the people side of change, including changes to business processes, technology, job roles and organization structures.

**Once You Are Here, You Will**:

- Perform analysis and development of business "critical success factors", architecture requirements design, process development, process mapping, and training
- Lead functional staff to define business strategy and processes in support of transformation and change management activities
- Support projects in capturing impact of changes on clients and workforce
- Engage and enable the organization to implement solutions by providing practical and actionable tools and templates
- Participate in change impact analysis and change management activities
- Work with the target community to ensure alignment, correct skills and experience to enable the change
- Coordinate development of training and coordination with stakeholders
- Assist client in planning and implementing the change
- Develop evaluation frameworks and monitor and evaluate performance once change has been implemented
- Create presentations and present to various stakeholders, and facilitate meetings and discussions

**Required Qualifications**:

- Government of Canada Reliability/Secret Security Clearance in process or completed
- 5+ years of experience working with a Provincial or Federal Government Department/Agency.
- 8+ years' of experience facilitating complex change management and driving business transformation
- 5+ years of working with change management principles and methodologies
- 5+ years of stakeholder engagement, impact analysis and change readiness
- 5+ years of experience managing client expectations, providing consultative advice, guidance, and coaching, and developing consensus.
- 3+ years of experience developing strategies, supporting materials, and managing the execution of communications across all stakeholder groups
- 3+ years of experience working with projects that take an iterative approach
- 2+ years of experience conducting performance monitoring of change management activities

**Ideal Mindset**:

- ** Lifelong Learner - **You are always seeking to improve your skills.
- **Team Player - **You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need.
- **Communicator - **You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details.

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.**

**Job Segment**:
Change Management, Consulting, Manager, Management, Technology

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