Administrative Assistant/receptionist

2 months ago


Richmond, Canada Marina's Swim School Full time

Marina's Swim School is looking for a professional and experienced Admin Supervisor representative with a good team spirit and professionalism, patience, and a “people-first” attitude. The applicant must possess the following skills:

- Handling customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
- Learning to identify customer needs or desires in order to recommend the appropriate product or service.
- Learning the software systems used by the company to be able to communicate effectively with incoming inquiries.
- Keeping a record of incoming inquiries to be able to reference at a later date.
- Maintaining cleanliness and hygiene in the workplace.
- Working with colleagues when necessary to resolve customer complaints.
- Providing feedback to other departments to help improve sales, marketing, and business processes.
- Learning about the products inside and out to be able to answer any questions from customers.
- Plan, organize, direct, control and evaluate the operations of a department providing a single administrative service or several administrative services
- Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
- Direct and control corporate governance and regulatory compliance procedures within establishment
- Plan, administer and control budgets for contracts, equipment and supplies
- Prepare reports and briefs for management committees evaluating administrative services
- Interview, hire and oversee training for staff.
- **Employment requirements**:

- A bachelor's degree or college diploma in business administration or a related administrative services field is usually required.
- Several years of experience at a professional level in business administration, finance or administrative services are usually required.

**Salary**: From $21.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Morning shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- RICHMOND, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Front desk: 2 years (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

Application deadline: 2023-02-28



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