Coordinator - Sales, Marketing, and Design

3 weeks ago


Ottawa, Canada Caivan Development Corporation Full time

**Company Mission**: Excellence in community development and home building through efficiency, optimization and innovation.

**Company Values**:
***Grit: A team who perseveres, is resilient and has the stamina and courage to commit to the win.
- Integrity: We make promises thoughtfully and deliberately and then follow through.
- Curiosity: We never stop asking questions or challenging ourselves. We have an unquenchable thirst to learn, improve and solve problems innovatively.
- Strategic: We look around corners and proactively identify potential obstacles. We think critically and make calculated decisions.

**Position Description**: Provide coordination and support of ongoing marketing campaigns and upcoming

project/community launches, as well as the coordination and execution of all customer appointments and centralized sales administration requirements for the homebuilding group. Contribute to the customer experience, meeting sales goals and building the Caivan brand.

**Key Expectations for Sales & Marketing**:
Own the coordination and delivery of marketing initiatives for active projects/communities.
- Support the coordination and delivery of marketing initiatives for future projects/communities.
- Maintain social media and content calendar as an integrated component of marketing campaigns.
- Assist with the fit and finish and operation of new and existing Sales Centers/Model Home Compounds
- Execution of head office Sales Administration, in support of city-wide Sales Office through the maintenance and daily use of Caivan’s ERP system (Newstar)
- Coordinate with internal and external advertising stakeholders (ad agency, media, etc.) and track all advertising functions.
- Inventory management of marketing materials and collateral.
- Maintain document library and ensure complete archiving of marketing collateral (use of Microsoft SharePoint)
- Prepare and circulate various Sales & Marketing Reports.
- Provide general administration duties as required.

**Key Expectations for Design & Contract Administration**:
***Assist with all aspects of Caivan360 and the Design Studio, including market research, design, sales, administrative functions, customer service, etc.
- Ensure that the Design Studio is well integrated into the other departments in order to operate efficiently and deliver on customer expectations.
- Ensuring to deliver a high-end customer experience from first introduction to the close of the customers’ home.
- Manage and maintain scheduling of all required appointments for customers.
- Manage and maintain labelling and organization of samples in the Design Studio, as required.
- Assist with all administrative work in the Design Studio, as required.
- Drive and manage customer service experience as set out by Caivan’s Touchpoint map.
- Prepare and circulate various Design & Contract Administration Reports.
- Ensure Design Studio is properly maintained.
- Liaise with Service and Construction departments on a continuous and consistent basis.
- Provide general administration duties as required.



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