Administrative Assistant

1 week ago

Hamilton, Canada Good Shepherd Centres Full time

**Administrative Assistant - Housing**

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

**Get to Know Us**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs.

At Good Shepherd, we recognize the inherent value of people living with addiction and their right to quality care and services. Good Shepherd is committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

This is a Full-Time, Onsite opportunity with our **Good Shepherd - Non-Profit Housing Department** and will report to the Director of Tenant and Housing Services.

**Culture and Values**

We _see the good_ in people, not only the challenge. We hear the warmth in their voices. We recognize that we all have potential and promise. Our programs help to tear down the barriers that have impeded our community's most vulnerable citizens and help them to establish a path to a stable and healthy life.

**_
Hospitality_**, as inspired by St. John of God is at the heart of Good Shepherd's mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation. Hospitality embodies our **Values**, **Responsibility, Availability, Adaptability, Quality and Dignity.**

**Why work with us?
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:

- Support for continuing **EDUCATION AND PROFESSIONAL DEVELOPMENT**:

- Staff recognition programs along with access to self-care supports and **EMPLOYEE / FAMILY ASSISTANCE PROGRAM** (EAP)
- **POSITIVE **and **ENCOURAGING **atmosphere
- Make a difference and provide **HOPE**:

- Extended Health Benefits for Full Time Permanent POSITION

**Role Description**
- Respond to tenant inquiries by phone and in person as required
- Provide daily problem solving and support the Director of Housing, Property and Maintenance Managers on tenant related issues
- Co-ordinate all Pest Control related activities including, scheduling treatment, issuing notices, follow up and monthly tracking reports
- Prepare and submit forms to the LTB as directed by Managers
- Assist with unit inspections, unit turnovers, maintain keys and fobs logs
- Assist with lease signings as required
- Other duties as per role description

**Qualifications**
- Post-secondary education in administration services
- Experience in the non-profit housing sector an asset
- Superior verbal and written communication, interpersonal and organizational skills
- Outgoing and adaptable in working in a fast paced and changing environment
- Experience with RGI calculation and Social Housing Reform Act, an asset
- Experience with the Residential Tenancies Act and the Landlord & Tenant Board process an asset
- Excellent computer skills, with experience in Excel, Word and Database Management.
- CPR/First Aid certification and WHMIS training or willingness to acquire
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
- Fluency in a language in addition to English is an asset
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

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