Performance Analyst
6 months ago
We are seeking a Performance Analyst to join our team in Winnipeg, MB
The Performance Analyst is responsible for extracting, transforming and analyzing data sets from various source systems. The incumbent supports Client Experience operational areas to develop specific requirements, research approaches to meet stated and unstated business needs and reports on findings. The Analyst will leverage data to drive insights and decision-making to deliver and continuously improve quality and service delivery. Additionally, the Analyst will mentor users on accessing data from source systems, identify and implement source system improvements.
**The Performance Analyst will**:
- Proficiently navigate data sets across source systems to aid in the development of reporting and KPI dashboards.
- Ability to communicate impact through effective data storytelling and visualization, understanding how data structure and formatting impacts ease of use.
- Partner with Client Experience operational areas to clearly define their analytic and reporting needs, delivering operationally efficient solutions and facilitate better decision making.
- Collaborate with internal stakeholders to identify opportunities for improvement and contribute to strategic decision-making.
- Mentor users in the Client Experience operational areas on data availability and usage in support of building out a data driven operation.
- Performs other related duties as assigned.
To be successful as a Performance Analyst with People Corporation, you will need:
- Post secondary education/degree or a combination of education and experience.
- 3+ years of experience performing in an analytical role, with applicable experience such as significant data analysis and report development.
- Strong analytical and problem-solving skills to obtain information, evaluate data quality and analyze data.
- Ability to Conduct analysis and provide actionable recommendations to support decision-making. Performing exploratory data analysis
- Advanced level of proficiency in Microsoft Excel (VBA, pivot tables, Power Query, data mode, lookup functions, etc.).
- Experience with Business Intelligence reporting/visualization tools (Tableau, Power BI, SAS, MATLAB, etc.).
- Intellectual curiosity.
- Ability to work independently in an unstructured environment.
- Master's degree
- Strong interpersonal skills to work with all levels of internal stakeholders.
- Knowledge of statistics and financial concepts.
- Knowledge of group benefits/insurance industry an asset.
- Experience with data analysis languages (MATLAB, R, Python, SQL, DAX, M, etc.).
What's in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
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