General Manager

1 month ago


Ottawa, Canada Canada Logistics Full time

**Job Summary**

**Responsibilities**
- Lead and manage all aspects of daily operations, including staffing, training, and performance management.
- Ensure exceptional customer service by fostering a positive environment for both guests and employees.
- Oversee inventory management, including ordering supplies and managing stock levels.
- Implement and maintain operational policies and procedures to ensure compliance with health and safety regulations.
- Manage financial aspects such as cash handling, budgeting, and reporting.
- Collaborate with kitchen staff to ensure quality food preparation and presentation.
- Utilize POS systems effectively for order processing and sales tracking.
- Develop marketing strategies to promote the business and increase customer engagement.
- Handle guest complaints and feedback professionally to enhance customer satisfaction.

**Requirements**:

- Proven experience in a managerial role within the food service or hospitality industry.
- Strong knowledge of food preparation techniques, including cooking and bartending skills.
- Excellent customer service skills with the ability to resolve conflicts effectively.
- Familiarity with POS systems and cash handling procedures.
- Ability to work flexible hours, including weekends and holidays as needed.
- Strong leadership qualities with excellent communication skills.
- A passion for the food industry and a commitment to maintaining high standards.

Pay: $100,737.02-$129,854.01 per year

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Retention bonus
- Signing bonus
- Tips

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Ottawa, ON K2E 6T8



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