Lead Clinical Account Manager

1 week ago

Remote, Canada Dexcom Full time

About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

**Overview**:
**Where you come in**:
**Sales Team Support**:

- Collaborate closely with Territory Business Managers (TBM's) to support sales initiatives.
- Conduct continuous field visits and offer product specialist & clinical support to ensure optimal utilization of Dexcom's CGM technology.
- Conduct & Lead Presentations in Key Accounts across the Region

**Education and Training**:

- Suggest topics and speakers for advanced education sessions, for Endocrinologists, Diabetes Educators, Primary Care Specialists & other Health Care Providers working in the Diabetes Space.
- Design and deliver rtCGM certification programs for educators & HCPs new to rtCGM, including Certified Diabetes Educators (CDE) pharmacists.

**Clinical Speaker Support**:

- Work with Territory Business Managers & Regional Sales Managers in selecting speakers for accredited and non-accredited programs.
- Train Speakers on Program Content
- Attend representative programs, gathering clinical and educational feedback and identifying learning gaps for future programs.
- Address outstanding learning needs and identify potential Key Opinion Leaders (KOLs) for Medical Science Liaisons (MSLs).

**Knowledge Dissemination**:

- Share clinical insights gained from interactions with KOLs with the commercial team.
- Present highlights from conferences (on-label) to internal teams and adapt presentations for external speakers when necessary.

**Training and Collaboration**:

- Help train speakers on slide and clinical content, as well as support TBM clinical training.
- Interact with KOLs to disseminate clinical insights from conferences and trials.

**Cross-Functional Collaboration**:

- Serve as a Subject Matter Expert (SME) for clinical aspects when interacting with external stakeholders, including market access teams.
- Provide feedback and insights to the regional sales manager to contribute to the development of regional strategies, tactics, and internal training.
- Policy Development and Commercial Goals:

- Work collaboratively with Market Access and regional sales managers to develop regional initiatives shaping local, regional, and provincial health policies.
- Be a key member of the commercial organization, actively contributing to and being accountable for achieving commercial goals.

**What makes you successful**:

- You have a minimum of 5 years of clinical experience in diabetes care.
- You have in-depth knowledge of Dexcom's CGM technology and expertise in the broader rtCGM category.
- You have strong communication and presentation skills, with the ability to adapt to various audiences.
- You have experience in supporting sales teams and collaborating with cross-functional teams.
- You have relevant educational background in healthcare or related field.
- You are a dynamic and proactive individual capable of effectively bridging the clinical and commercial aspects of Dexcom's business to ensure continued success in the diabetes care market.

**Salary**:
$86,100.00 - $143,500.00

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