Clerk 1, Accounts Receivable

3 weeks ago

Whitehorse, Canada City of Whitehorse Full time

**Job Description**:
Job posting closes: August 29, 2023, at 5:00 p.m. Yukon Standard Time

This position is covered by a collective agreement between the City of Whitehorse and the Public Service Alliance of Canada/Yukon Employees Union.

**Clerk 1, Accounts Receivable**:
**Job Code: 222**
**Department: Financial Services**:
**Job Summary**:
The incumbent is responsible for calculating, preparing, coding, posting, processing and reconciling accounts receivable and other financial records according to established procedures in an accurate and timely manner.

**Duties and Responsibilities**:
1. Perform day to day processing of accounts receivable transactions according to established internal controls in an accurate and timely manner. This may include:

- Preparing, verifying, coding, posting and reconciling accounts receivable transactions (i.e. residential/commercial utility and tax billings and Home Owners Grants);
- Checking transactions for accuracy;
- Verifying transactions comply with internal controls (Bylaws & Policies);
- Posting utility meter readings and assessment information;
- Preparing and distributing notifications to customers of delinquent accounts;
- Calculating, preparing and issuing refunds;
- Creating and maintaining preauthorized payments (e-services, payroll; and deductions, long service employee complimentary utility program).

2. Liaise with customers on matters related to accounts receivable (i.e. responding to inquiries, resolving discrepancies, communicating rates and payment options, etc.).
3. Liaise with internal departments to communicate and resolve invoice disputes (i.e. accuracy, consumption, invoice total, etc.).
4. Maintain the designated accounts receivable modules within the computerized system, prepare journal entries and reconcile relevant sub-ledger accounts.
5. Research, compile statistics and prepare financial reports as required.
6. Maintain, prepare and update customer master files, property ownership and tax certificates as confirmed by Land Titles office and/or legal offices.
7. Maintain and update electronic/manual accounts receivable records
8. Assist with year-end preparation by reconciling and preparing year-end working papers, preparing and reconciling various accounts.
9. Process relevant bylaws in area of responsibility.
10. Act as a Client Services Representative or Accounts Receivable Clerk 2 as assigned.
11. Follow, so far as is reasonably practicable, established safety procedures and standards.
12. Other related duties.

This description contains the elements necessary for the identification and evaluation of the job. The incumbent may be required to perform other related duties.

**Job Requirements**:
**Working Conditions**:
Majority of the work is performed under normal office conditions.

**Knowledge and Skills**:

- 1 year post-secondary Business Administration or Accounting certificate.
- 2 years previous related experience and 6 months on the job training.
- Proven skills working with computerized financial systems software.
- Ability to work and maintain accuracy under pressure, attention to details and meet critical deadlines.
- Ability to work independently in a fast paced environment with little supervision.
- Strong client service orientation and good interpersonal skills.
- Good organizational and multi-tasking skills.

An equivalent combination of education, training and experience may be considered.

**Examples of Equipment to Operate**:
General office equipment with the ability to operate ERP software programs, spreadsheets, electronic mail, word processing, etc.

**Other Details**:
Various tests and/or exams may be administered as part of the recruiting process.

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