Client Representative
5 months ago
**Role Description**:
- The representative will campaign for amazing humanitarian projects, speak with donors, residential home-owners, and verify donor information
- The representative will develop a rapport with donors, demonstrate a friendly and helpful manner to put them at ease
- Maintain a neat and clean appearance to represent a positive image of the organization and its brand at all times. Half of your shift will be in the office, and the other half in the field conducting donor acquisition.
- The representative will participate in free training and professional development and put new skills to immediate and meaningful use
- Foster a positive and pleasant working relationship with members of the customer service sales team
- Familiarize self with current information about projects and campaigns
- Accurately record customer demographics, or other information digitally or in written form
**Job Type**:
- **TYPE: Full-time**:
- **WORKING DAYS: 4-5 days/week, Monday to Friday**:
- **HOURS: Full hours, from 12:30 PM to 8:30 PM**:
- **WORK TYPE: In-person (not remote)**:
- **PLEASE NOTE: We do not currently offer a 9 AM to 5 PM position for this role
- Serious applicant only: we want our representatives to grow in the company, and build a career with us.
**Requirements**:
- Customer service or sales experience is an asset
- Strong verbal communication skills in the English language
- Willingness to interact daily with clients/donors from a wide range of cultures and backgrounds
- Must be comfortable working independently and making minor decisions without direct supervision
- Good sense of organization and keen attention to detail
- Knowledge of customer service best practices and desire to participate in trainings and professional development
- Ability to perform well in a fast-paced working environment
- A customer service “superstar”
- History of reliability and dependability
- Strong ability to communicate over the phone
- Someone who’s not afraid to do donor acquisitions
**Benefits**
- Commission + stipend +daily bonus
- Free training and on-going coaching and support
- A positive and supportive work environment
- Opportunity to work with teams and travel across Canada
- **Personal transportation or license NOT required for this role**
**Salary**: Up to $41,600.00 per year
**Benefits**:
- Casual dress
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Application question(s):
- The role is: Full-time, 4-5 days/week, Monday to Friday, full hours from 12:30 PM to 8:30 PM.
**PLEASE NOTE: We do not currently offer a 9 AM to 5 PM position for this role.
- Serious applicant only: we want our representatives to grow in the company, and build a career with us.
Is this you?
- Please note that the role is: Commission + stipend +daily bonus.
- WORK TYPE: In-person (not remote)
- Free training and on-going coaching and support will be provided.
- Personal transportation is not required for the position.
- You will have the support of our team to do well in the position.
Would you like an interview with our Hiring Managers to know more about the position?
Work Location: In person
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