Medical Office Assistant Supervisor

3 weeks ago


Stratford, Canada Stratford Family Health Team Full time

_The Stratford Family Health Team is group of physicians, allied health providers and administrative staff who provides over 25,000 people with comprehensive, patient-centered care. Come join us so that together we may enhance our primary healthcare services._

The Medical Office Assistant Supervisor coordinates and supervises the development, implementation, monitoring, and evaluation of day-to-day clinical primary care services.

Primary Responsibilities
- Ensure adequate medical office assistant (“MOA”) staff compliments to meet service needs and supervise MOA staff in the daily delivery of services.
- Coordinate staff schedules and manage planned and unplanned absences.
- Assist and participate in the recruitment and hiring of staff.
- Lead the orientation and training of new staff.
- Identify areas of professional development for staff.
- Create and document an MOA orientation and training plan.
- Provide back up support for the MOA team, to include all functions of an MOA.
- Responsible for telephony management.
- Coordinate the inventory, ordering, and supply stock maintenance of physician office medical supplies.

**Qualifications**:

- Two to three years healthcare administration experience. This includes supervision, organizational development, performance evaluation, conflict resolution, and problem solving.
- Excellent organizational, communication, and interpersonal skills and demonstrated ability to take initiative.
- Experience in human resource planning and management and the development of policies and procedures.
- Excellent communication, interpersonal, and leadership skills.
- Ability to work collaboratively as a member of a multi-disciplinary team.

This is a 12-month leave replacement position working up to 32 hours per week.

**Job Type**: Fixed term contract
Contract length: 12 months

Schedule:

- 8 hour shift

Work Location: One location

Application deadline: 2023-01-24



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